Chris Auffenberg Ford
In operation 40 years.
ford/Lincoln dealership
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
First time using CAF for a repair. As mentioned, I'm very grateful they used New OEM parts which is the primary reason I selected them and why I'd recommend.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Pros: used OEM new parts over used (very grateful). Replaced parts as required rather than leaving some damaged items continue in service. Cons: Major lack of communication from start to finish. Found support clips on wiring broken and not replaced. Some wiring left unsupported and dangling. Some wiring routed incorrectly around other objects and excessively tight. Front bumper and grill not centered on truck; excessive force used to align. Antifreeze spilled on top of components (engine / battery) and not cleaned off. Antifreeze in main reservoir low. A tubing line not routed correctly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Matt and his team provided amazing customer service I haven’t seen since before Covid 19. Safeco Insurance was a challenge for me to deal with, but Matt worked with them and got me what I deserved.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
My vehicle needs to go back for a door adjustment and some over spray removal, but over all, they were fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did the job on my back of the car just fine. Well pleased
Likely to Recommend - 4.0/5.0 -
Just not happy with the delays
Repair Quality - 4.0/5.0 -
2 months in the shop was too long
Customer Service - 5.0/5.0 -
Ray kept me informed. There was a 2 week delay before they could begin and then waiting for a part.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got us in fine. Got us done in good time. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!
Customer Service - 5.0/5.0 -
They kept me updated and we great at explaining exactly what would take place and what to expect.