Ciocca Collision Center of Sellersville

4.8 (167reviews)
94%
1118 Bethlehem Pike,  Sellersville,  PA  18960
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Shop AssistantSparkles

In operation 4 years.

Ciocca Collision Center of Sellersville is a state of the art collision repair facility that offers our customers a positive experience from our courteous and knowledgeable staff. We strive to repair vehicles in a timely manner with professional quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (167)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates and proactive outreach throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or even better than before their accidents. Timeliness was a standout strength, as many repairs were completed ahead of schedule, pleasantly surprising customers. Several customers also appreciated the complimentary interior and exterior detailing as a thoughtful extra. A few customers noted areas for improvement directly from their comments, including occasional issues with incomplete repairs, inaccurate ready notifications, and instances where proactive communication could have been more consistent without requiring follow-up calls.
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"... with the repair of my Honda Oddyssey minivan. It was finished quickly with great care and expertise. Honestly, I truly couldnt be happier! I wouldnt ..." Read more
"... bring anything back or recommend them to anyone. Theres a significant lack of paint skill. I brought a door handle in for paint. What I expected ..." Read more
"... my experience with Ciocca Collision was fantastic! They did a great job with my repair, the staff was super-friendly and, as an extra bonus, ..." Read more
"They did a great job and I really appreciated the interior detailing in addition to the repair. Also, ..." Read more
"The repairs were all done perfectly and the vehicle was cleaned very nicely."
"... Sellersville did an outstanding job repairing my minivan. It was finished a week early to my surprise. I was kept informed of the progress every other ..." Read more
"Thank you for fixing my Honda ahead of schedule! It was a pleasant surprise to get it back on 8 days earlier than expected! ..." Read more
"They did a great job and repaired it faster than expected. Would recommend."
"... updated of how things were progressing with the car. They got my car finished earlier than expected. My front end of my car looks brand new again !!" Read more
"Communication throughout the process was outstanding. Repairs were complete in a timely manner. Overall ..." Read more
"Communications was overall very bad. My wife kept getting called instead of me, even ..." Read more
"I was very appreciative of Ciocca Collision keeping me updated with texts multiple times a week on the progress of my cars repairs. They made the ..." Read more
"All went well. Ciocca was in constant contact with updates about the progress of repairs."
"Great communication throughout the process, quick repair, and the truck looks great. Thank You"

My Experience

Longer time than expected. Looks great. Periodic Updates were nice.

Likely to Recommend

Repair Quality

Longer time than expected. Work excellent. Appreciated periodic status updates.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

No comments

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Just can't figure out why the parts took so long after getting truck back it didn't look like there were many parts ordered

Repair Quality

It looked like you spliced in some wires put a new oxygen sensor and a new coil wire attachment. Not sure why this job took so long I'm curious what parts took so long to get in there was no wire harness just spliced wires

Customer Service

It looked like you spliced in some wires put a new oxygen sensor and a new coil wire attachment. Not sure why this job took so long I'm curious what parts took so long to get in there was no wire harness just spliced wires

Returned Clean

My Experience

Everything from getting a rental to a great repair job was a great experience Good Job Everyone

Likely to Recommend

Repair Quality

The work looks real good but I here a chirping sound when I stop and to me it sounds like it's either from the exhaust or coming from the hatch but since the work is guaranteed for as long as I own the car I wasnt going to drive all the way there now for a chirp

Customer Service

Returned Clean

Likely to Recommend

Michele was great to work with

Repair Quality

Yes, the repairs were very well done.

Customer Service

The work was very well done and I am satisfied. Michelle went above and beyond to take me home when I dropped the car off and picked me up after the repairs were done. I really appreciated that so kudos to Michele!!!!!

Returned Clean

My Experience

Scratches were repainted and the job was completed by the end of the week!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Services repair was great. I’m not happy about having to pay a $500 deductible on a hit and run….. My car was hit overnight on the street. But travelers never asked anything. It definitely sucks to pay full coverage and the insurance had me paying the deductible since was not my fault.

Customer Service

None

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We went to pick up the vehicle & noticed some bubbles on the hood so they keep it for another day to buff them out. Then a day later we noticed the passenger side window switch & door lock were not operating. Myself being a mechanic, decided to remove the interior door panel & found that the electrical plugs were not connected.

Customer Service

Customer service was good

My Experience

Great communication and fast service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ciocca was very prompt in contacting me after the claim went in. They kept me apprised of what was being done with the vehicle at each step of the repair and updated me on when it would be completed. They made sure I'd have the vehicle back before the weekend and arranged for a pick up on Friday. The process was smooth and seamless.

Customer Service

I am very satisfied with the customer service. They were professional, efficient and thorough.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything is great! Thanks to your team for a wonderful job!

My Experience

Likely to Recommend

Repair Quality

Front end looks like new

Customer Service

The numerous updates were appreciated

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks like new and cleaner than it's ever been.

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean