City Auto Body

4.9 (459reviews)
98%
12 N Beechtree St,  Grand Haven,  MI  49417

In operation 38 years.

City Auto Body is an independent body shop, that also provides mechanical repairs. We have long term employees that work together to achieve a repair experinence that exceeds your expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (459)

Likely to Recommend

Repair Quality

Gap between trunk and fender large on right side. Rear end color doesn’t match and some gaps tight and some with distance. Biggest complaint is poor color match. Not happy

Customer Service

When dropped off for estimate, impatience and snarky as it was 3:40pm. I work and difficult to make during those hours.

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Repair Quality

Great service. Excellent craftsmanship.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Grand daughters car coming in soon!

Repair Quality

TEN! Picked up car yesterday ! Looks great! Runs great! Thanks so much, Brandt!

Customer Service

Picked up car yesterday! Looks great! Runs great! Thanks Brandt!

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Likely to Recommend

Very satisfied with repair quality 👍

Repair Quality

Fast scheduling, fast repair, excellent customer service, very satisfied 👍

Customer Service

Cheerful, friendly service 👍

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Repair Quality

Like new!

Customer Service

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Likely to Recommend

Again, the problems I had with the windshield marks and tire inflation were small, but things you wouldn't and shouldn't expect to see from a body shop that charges over $3K for a bumper, fender, wheel, and headlight.

Repair Quality

Overall the work done looks good, but was left with smear marks on the inside of the windshield and the wheel that was replaced didn't have the tire inflated properly. After picking up my car, I didn't make it a quarter mile before my tire light came on, and when I went to inflate it, it was only at 21 PSI when it should've been at 33. Not sure if it just wasn't inflated to the right pressure or if the aluminum tire monitor valve stem wasn't tightened as far as it should've been, because I was able to snug it down a little more and haven't had the light come on since. Small things, yes, but things you wouldn't expect when the bill is over $3,000, even if I didn't have to pay anything out of pocket.

Customer Service

Customer service was great, no complaints. Everyone was very friendly.

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Repair Quality

Customer Service

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Repair Quality

Very good, quality work.

Customer Service

Brandt did a good job calling and updating me.

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Repair Quality

Fast convenient and willing to stay a few minutes late to get me back on the road

Customer Service

Appreciate them willing to stay late.

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Repair Quality

Customer Service

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Repair Quality

Great job, can never tell it was hit. Done ahead of time and with no problems.

Customer Service

Very Excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Very welcoming, friendly staff, as well as responsive and swift

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Repair Quality

Customer Service

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Repair Quality

Customer Service

The overall experience very good. You did the best you could. The tires you selected are performing very well.

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Likely to Recommend

Because of the job they dif

Repair Quality

Did an outstanding job. Very pleasant.

Customer Service

Good