City Auto Body

4.9 (451reviews)
98%
12 N Beechtree St,  Grand Haven,  MI  49417

In operation 38 years.

City Auto Body is an independent body shop, that also provides mechanical repairs. We have long term employees that work together to achieve a repair experinence that exceeds your expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (451)

Likely to Recommend

Repair Quality

The repair was done with no issues. Also was completed in a timely manner. I would Highly recommend City Auto Body.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service will recommend to everyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

City Auto Body took such good care of my vehicle! Their service was excellent, complete and beyond expectations!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Could not find noise in right rear of car but we heard it after we left the shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks amazing as I know would it have knowing your work , thank you so much very pleased !!

Customer Service

Car looks amazing as I know would have knowing your work , thank you so much very pleased !!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

City

Returned Clean

Likely to Recommend

Repair Quality

Above all the rest on service and customer care

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The last time I had work done on an Expedition with this paint color I had worked with a Ford dealer. After 3 tries, they never could get the paint to match. City Autobody matched it perfectly on the first try!

Customer Service

Brandt and Scott are both phenomenal. I always felt that I would be taken care of

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The work was perfect

Repair Quality

Did a great job. Only complaint would be I was told someone would call me with an update and that didn't always happen

Customer Service

Car looked great and I realized that there was more damage then when the repair srarted

Returned Clean

Likely to Recommend

Repair Quality

You do excellent work. I was very pleased with everything you’ve done and it looks very well.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Enclave is not repaired. It’s still in the shop.

Customer Service

Everyone is great except for one guy. He’s a little arrogant

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is the ONLY shop that I'll recommend you guys are GREAT!!!!

Repair Quality

They were all wonderful people. VERY polite, respectful, timely, and kept me informed of proper times. MaKayla was AWSOME at the front desk. So sweet, polite, and patient with us. Everyone always always smiling welcoming and made me feel like I was a friend or family. I never felt like I was "just another number". That is VERY unique and special especially in today's world. I will be recommending this shop to all my friends for their body work 110%!!!!!

Customer Service

See comments from question #1

Returned Clean

Likely to Recommend

Repair Quality

They were very helpful. Attentive to my needs.

Customer Service

Always friendly and willing to help

Likely to Recommend

Repair Quality

Good service.

Customer Service

Good communication.

Returned Clean