City Collision Repair - Okc

4.9 (305reviews)
98%
444 W. Wilshire Blvd,  Oklahoma City,  OK  73116
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In operation 22 years.

City Collision Repair is a family owned and operated automotive collision repair facility servicing the community since 2004. City Collision has built its name on trust, quality, and timely repairs ranking us in the top 3% of customer satisfaction year after year.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (305)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Collision for its exceptional service quality, proactive communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team is frequently commended for providing regular updates via calls and texts throughout the repair process, keeping customers informed and stress-free. Repair quality receives high marks, with customers noting flawless bodywork, expert paint jobs, and thorough interior detailing as pleasant surprises. The staff is widely described as professional, friendly, and caring, often going above and beyond to assist with insurance claims and rental arrangements. A few customers noted areas for improvement, including occasional communication gaps requiring follow-up calls, minor cleanliness concerns upon vehicle return, and isolated instances of repair delays or incomplete work at pickup - all shared directly from customer experiences.
AI-Generated from reviews written in the last 12 months
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"... the result The car looks brand new! To top it off, the inside had been detailed as well. This car looked like it just came from a show room, not a repair shop. ..." Read more
"... insurance companies and loss of use of our vehicles. The workmanship was absolutely beautiful. My new car came back to me looking like new again. Thank you!" Read more
"... best. They handle everything from start to finish. Incredible customer service and quality. Id recommend them to anyone." Read more
"The car looks perfect and they got it finished faster then expected cant say enough good things about them and ..." Read more
"... throughout the entire process. It was done early. Some of the best customer service I've ever experienced." Read more
"... original date for it to be ready was June 15th. But my car was ready for pick up on June 4th. It made my day!" Read more
"... Repair kept me informed through the entire process. They finished the work a day and a half early and at the price we had agreed upon. The car looked fantastic ..." Read more
"... helpful. My car looks brand new after the repair !! They also got it done a lot quicker than I expected! Amazing service ! Thank you !!" Read more
"Process took longer than expected but was finished prior to original estimated completion date. Delay most likely due to receiving parts - not specific ..." Read more
"Great work and was completed ahead of schedule. Was given regular updates on the estimated completion ..." Read more
"I like that you called me with updates on a regular basis until the car was completely finished. The car turned ..." Read more
"Amazing Customer Service. Incredible Communication to me as my repair was coming along in a weekly basis. Kind and welcoming staff. Dont ..." Read more
"professional service and very good communication standards."
"Lacking in outbound communications. Seemed like I had to call to find anything out."
"I had to call and check on it a couple times."

My Experience

Thank you for the professional and wonderful experience

Likely to Recommend

Repair Quality

I appreciated all of the communications and updates and felt like someone was taking care of my car.

Customer Service

Lynette was incredible!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m extremely satisfied with all the words that you have Doen Doen on this project and others in the past I will certainly be returning with any other needs

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Amazing Customer Service. Incredible Communication to me as my repair was coming along in a weekly basis. Kind and welcoming staff. Don’t go to any other collision repair company but this company.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn't be more pleased with the whole experience. I feel better knowing where to do in the event of any other body work I need done in the future. Thank you for detailing the car before return and especially for providing a drop off and pick up. That was enormously helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks and drives great! Shoutout to Lanette for making the whole experience a breeze. Awesome communication. Thank you guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great customer service! They kept me updated throughout the process. Highly recommend.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

See review

Likely to Recommend

Repair Quality

As good as new

Customer Service

great communication on timing and updates

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service from beginning to end

Likely to Recommend

Repair Quality

Best service in OKC.

Customer Service

The team is over the top excellent from initial contact to completion

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs completed much sooner than expected

Customer Service

Kept me updated on the process.

Kept me Informed?

Yes

Ready on Time?

Yes

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