City of Stars Collision Center
Welcome to City of Stars Collision Center, a service-oriented business providing expert-quality auto collision, body repair, and painting services for all makes and models. Our organized and efficient staff will be happy to assist you with the process of the repairs on your vehicle. For us, customer satisfaction is our priority and is based on years of experience and professionalism to ensure quality and customer satisfaction. We will help you with your insurance claim, and ensure that your stay with us will be prompt and comfortable. Located in Hollywood, the heart of Los Angeles, we proudly serve customers residing within the greater LA area, and surrounding cities. City of Stars Collision Center employees ASE and I-CAR certified technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I give City Of Stars Collision Center the highest recommendation possible.
Repair Quality - 5.0/5.0 -
City of Stars Collision Center's team members, Paul, Karo and Stephanie were wonderful.They were professional, personable and could not have been nicer. Their communication and follow through was excellent and their customer service was outstanding. It was a pleasure having been helped by them.
Customer Service - 5.0/5.0 -
I was completely satisfied with their customer service from the beginning of the transaction to the very end.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My car has Cosmos Black Metallic paint and the paint used was Night Black paint
Customer Service - 5.0/5.0 -
Everyone was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend.
Repair Quality - 5.0/5.0 -
Overall, a very satisfactory experience. 10/10
Customer Service - 5.0/5.0 -
The customer service was 10/10, not because we didn't encounter any problems, but because of how the problems were handled after they occurred. :) Well done!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karo delivered some of the best customer service I have ever experienced. This is not an exaggeration but I can only compare this feeling to places such as Ritz Paris. I hope to return under better circumstances but I know I will feel cared for whenever I do.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
For all the reasons previously explained
Repair Quality - 5.0/5.0 -
Repairs were completely satisfactory, restoring the vehicle to its previous appearance and condition.
Customer Service - 5.0/5.0 -
My concerns were always addressed and phone calls were always returned.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very high quality workmanship. Friendly service. On time completion.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos and the team were fantastic!
Customer Service - 5.0/5.0 -
very prompt responses
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repair was extremely delayed and communication was poor.
Customer Service - 0.5/5.0 -
Poor communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Mr Mike kept as well as Mr John from the insurance company kept me updated on when the car is ready for pick up.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you to whoever fixed the key fob. I really appreciate the effort.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
I have been going to City of Stars Collision for over 10 years, everytime it has been a great experience. The customer service, the value of the repair, the easiness of working with my insurance to the finish product. I would give them twice the rating if I could. If you want to have your repair dine right 5+ starts to City of Stars Collision.
Customer Service - 5.0/5.0 -
Your questions get answered, their follow up incredible!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
COS does an AMAZING job!