C&L Auto Body of Morristown

4.8 (1,811reviews)
98%
45 Dumont Pl,  Morristown,  NJ  07960

In operation 11 years.

C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,811)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repair work, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, courtesy, and attentiveness throughout the repair process. Timely and proactive communication via text and portal updates was a standout highlight, keeping customers informed without needing to follow up. Many repairs were completed ahead of schedule, which customers found impressive. Several customers also appreciated the complimentary interior and exterior cleaning of their vehicles. A few customers noted areas for improvement directly from their experiences, including occasional delays, isolated quality finishing concerns, and infrequent communication gaps. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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"... team demonstrated a high level of professionalism, attention to detail, and clear communication throughout the entire process. The repair was completed in a ..." Read more
"My car never looked better! We were so impressed with the professional and courtesy of the staff. They ..." Read more
"The entire process was seamless , organized very professional . To top it off the staff was incredibly kind , and the car was done ..." Read more
"Great team! From the front office to the shop; friendly, informative, and attentive. At first I was skeptical about the reconditioning work that was going to be ..." Read more
"... I dropped off the car. When I picked up the car, the owner told me that those repairs outside the insurance claim were not completed BUT they filled in the area ..." Read more
"... To top it off the staff was incredibly kind , and the car was done almost 10 days ahead of time ." Read more
"Took over a month, delayed multiple times"
"The repairs were made expeditiously and they delivered my vehicle ahead of schedule."
"The vehicle was ready almost a week early."
"took a little longer than expected"
"... great! Drop off was easy, everyone was very polite and I got timely updates throughout the process. The repair on my car was completed very fast, and ..." Read more
"The shop was in constant communication through text, email, and the website."
"... also point this out to the person on the phone that I had been stressed with zero information about my car because I wasnt updated at all" Read more
"Again, customer service was great. The automated texts were a little behind, but when the vehicle was ready, I did receive a call."
"Very poor communication! Said they sent text messages and they didnt really get delivered until 3 days later. Car was not cleaned. ..." Read more

Likely to Recommend

Repair Quality

My car doors do not open, unless I use the keys. I didn't have this problem when I brought the car in to be repaired

Customer Service

I have no issues with the body work, just my car doors.

Returned Clean

My Experience

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Repair Quality

Great communication on understanding the problem and the repair process. Timing of repair estimate as communicated. Quality of repair excellent

Customer Service

Great

Returned Clean

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Repair Quality

The work was outstanding and they were relatively quick with getting the job done.

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Very very good job

Customer Service

Very Happy you did a good job

Returned Clean

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Repair Quality

The car looks better than new

Customer Service

Everyone was very helpful

My Experience

My car looks great thank you! Lou was absolutely great taking care of the estimate and making sure my car was repaired properly! Completely satisfied!

Likely to Recommend

My car looks great and sharing my experience with friends

Repair Quality

From start to finish my experience was great

Customer Service

Lou was just wonderful giving me the estimate and making sure everything was taken care of

My Experience

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Returned Clean

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My Experience

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Repair Quality

The repair works is great. They had the car finished in the timeframe disclosed. I was kept up to date with the progress during the time it was in the shop

Customer Service

The staff was very courteous and explained the entire process in detail.

My Experience

Excellent job done. Thank you, Sanita (Dodge owner)

My Experience

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean