Clarks Collision Center

4.7 (328reviews)
94%
697 South Barre Rd.,  Barre,  VT  05641
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Shop AssistantSparkles

In operation 34 years, 24 years at this location.

At Clark's Collision Center Powered by VIVE, we provide superior service to our valued customers in the Barre area and throughout Washington County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (328)

Likely to Recommend

Repair Quality

Sarah is amazing! She's the best!

Customer Service

Sarah is the best and so so helpful! She's amazing!

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Customer Service

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My Experience

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My Experience

Very pleasant to work with and the work was excellent

Likely to Recommend

Repair Quality

my vehicle set in your yard for 8 days without the parts to fix it. I finally picked it up and had to take it back when the parts did finally come in. i

Customer Service

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Customer Service

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Likely to Recommend

I won't be. I have heard of change in management/ownership possibly. Maybe in a yr or so after they have time to figure things out but not anytime soon.

Repair Quality

It took about a month to get in and then another month to get my truck back. I received it without the alignment being completed which was part of the work order. It was also one of the main things we talked about with my truck. The other repairs look as expected. The people are nice and willing to answer questions, but I feel like there isn't enough communication between them and the clients. I felt in the dark except when I called. Then what I was being told changed multiple times but I only found out because I would call back. Pick up day changed multiple times they only called when it was done not to let me know about the changes.

Customer Service

The people are nice, very busy. Just would have been better if their out going communication was better. Even if it's just text or email saying hey this is what's going on/what stage we are at. I am patient and willing to wait more if I have information. Not if I feel like I'm being forgotten or just jerked around.

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Repair Quality

In general, I like Clarks Collision attention and dedication to its customers and their job they do; just that this time they left driver's window malfunctioning. This was very inconvenient, but they fixed the window the same day I took the car.

Customer Service

See previous comments.

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Repair Quality

Customer Service

Professional with good communication.

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Customer Service

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My Experience

Staff was super friendly, explained things well, and handled all the insurance claim work for me. I had total confidence in their operation. The repair work was excellent and I appreciated that the car was cleaned inside and out when I picked it up. I thank and highly recommend Clark’s Collision

Likely to Recommend

Clarks does excellent work

Repair Quality

Car looks like new!

Customer Service

Registration and follow-up was great - friendly, knowledgeable, and helpful

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Repair Quality

We were very happy with the service. The only hiccup was the truck was ready 5 days before we could pick it up due to having to wait for someone to recalibrate the sensors.

Customer Service

The staff were excellent to deal with

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everything was great except no one called to let me know they were running several days behind schedule. Luckily I called to check, got a revised date, and could keep the rental car till the car was ready. The folks at CCC were all very helpful - just in the midst of one person leaving and their replacement newly on duty. Nationwide’s process was excellent throughout!

Likely to Recommend

Repair Quality

Clark’s is excellent. Every staff member treated the repair with care. My vehicle came back to me in better condition than before the damage occurred. Great job to the Clarks collision team!

Customer Service

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My Experience

Your team was great to work with. They were very helpful with the car rental and the work they did was exceptional! Highly recommend.

Likely to Recommend

Already have

Repair Quality

Great job! Great service! Kept me informed along the way. Timely.

Customer Service

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Recommend with caution.

Repair Quality

Customer Service

I was not informed when a decision was made about my vehicle and the work was done anyway. They did make it right but it involved unnecessary time and travel on my part.

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