Classic Collision Buckhead

4.8 (11,729reviews)
96%
2980-B Piedmont Rd,  Atlanta,  GA  30305

In operation 43 years, 23 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Atlanta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Mercedes Benz; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (11,729)

Likely to Recommend

Repair Quality

Excellent customer care!

Customer Service

Returned Clean

My Experience

Car was not detailed. Hood needed buffed out.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Rather than having me come to the shop twice (one time for drop off of the car and one time for pick up of the car), I came 5 times for my car: 1) for drop off, 2) recieved a call on a Friday night that my car will be ready for pick up that night and they will give me a call that night for pick up. However, I did not receive that call and tried to pick up my car on Monday morning. It was not ready on Monday morning. 3) I came back later that Monday afternoon to pick up the car and then was told that my back tire cover was scratched during repair and that they are ordering a part and that I will need to be coming back for - I appreciate the effort to repair the mistake but why was a scratched up in the first place. 4) I came back since my brake lights were on as I drove my car back - stopped back a couple days later. I appreciated the effort to fix the issue but the part that was suppose to be ordered is still not there and a 5th trip will need to be made. I truly did not appreciate the lack of efficiency and the amount of time that it wasted overall for the repair. It is frustrating to be running to Buckhead 5 times for something that should have taken 2.

Customer Service

see comment before

My Experience

this is my second time taking my car to classic collision and they do a fabulous job! Highly recommend 😊

My Experience

Thank you for making my Toyota look good as new great job thank you thank you thank you

Likely to Recommend

For the good job y’all did I would recommend yall to a family member or friend a good friend of mine recommended me to yall

Repair Quality

Yall did a great job thank you so so much

Customer Service

They did good

Returned Clean

My Experience

Amanda was amazing and kept me updated on everything and answered all my questions.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

You have a professional staff, and it was handled in a timely fashion. Thank you!

My Experience

Everyone was very friendly and professional. I enjoyed my experience. Thank you

My Experience

Car looks great and Frida was a pleasure to work with. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very

Repair Quality

Totally

Customer Service

Completey

Returned Clean

My Experience

This was a far easier and smoother process than I would have dared to hope it could be. Mr. Lofton was transparent from start to finish and helped me choose the best course of action to minimize my time without the vehicle. I was able to pre-order the parts (shipping from overseas) and once they arrived, I was able to schedule my drop-off at the most convenient time. He told me five days and it was ready at the end of day four. I couldn’t be happier with the results because everything is once again just as the day I bought it. The best part was the CarWise app that kept me informed of the process every step of the way. I forgot to mention the lifetime warranty on the work they performed as an added piece of mind. I cannot recommend Classic Collision enough. I hope I never need their services again, but if I do, will not hesitate to return.

Likely to Recommend

I will recommend your service to anyone in need of collision or bodywork for their vehicle.

Repair Quality

Phenomenal service, excellent communication, and top-notch work all for the best price in town.

Customer Service

Mr. Lofton and his team were transparent, responsive, and very friendly.

Returned Clean

My Experience

My service advisor was excellent!!! He kept me well informed regarding the progress on my vehicle and was very personable. The end result of my experience with Classic Collision was that my Mercedes looked brand new. 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

My service advisor was very nice and kept me up to date regarding my car repairs almost daily. The end result my repair was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very professional staff

Repair Quality

Customer Service

My Experience

My Experience

Perfect iob!! 100% satisfied!!

Likely to Recommend

Best service ever!

Repair Quality

Perfect job! Got it done early, with excellent quality, with convenient updates to me all along the way. Could not be happier with the experience with Classic!

Customer Service

Outstanding

Returned Clean