Classic Collision Federal Way
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Federal, Way, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I'm satisfied.
Repair Quality - 5.0/5.0 -
Good Job!
Customer Service - 5.0/5.0 -
Very easy to communicate and friendly.
Returned Clean
My Experience - 5.0/5.0 -
You did a very good job thanks
Likely to Recommend - 5.0/5.0 -
Yes I would recommend a friend to you guys
Repair Quality - 5.0/5.0 -
I a very good job will come back again if I have to thanks
Customer Service - 5.0/5.0 -
Treated very well made me feel welcome
Likely to Recommend - 5.0/5.0 -
Even though Allstate gave me several choices of body repair shops, I am so glad to have chosen your company. Fantastic job on the repairs
Repair Quality - 5.0/5.0 -
Thank you for taking great care of the car repairs and the great communication while I was on vacation. Thank you
Customer Service - 5.0/5.0 -
From the time I walked into the shop to the end of the repairs, the customer service communication was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed in 2 weeks. That’s amazing. Staff is really friendly and on top of everything. I received updates in a very timely manner.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I been few body shop and their work quality is not good. Underbody where we can’t see they don’t put plastic screws and so on. But Classic body shop is 5 stars from receptionist to estimator and final car washed and vacuumed. Two thumbs up Classic. Good job
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very responsive and nice work. Thank you
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
above and beyond my expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Received my vehicle today. Looks good, nice detailing. The customer service left much to be desired.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall fine. I just feel it could've been completed sooner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! They go the extra mile!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Why did they take so long and use interior of vehicle for external repairs.
Repair Quality - 3.0/5.0 -
Lovely front desk reception, car looks good. However t took a very long time to get car back and when I received it, radio station was not my only one I set plus back seats were in position and I never use those. As this was exterior work I am not sure why the interior of my car was changed.
Customer Service - 3.0/5.0 -
Lovely reception at front desk, car looks great but why did it take so much longer than original 2 weeks. Also why were back seats open, I never use, also why radio station changed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision was able to begin work on the repairs for my vehicle quickly and completed ahead of schedule. The repairs were completed above my expectations and I really appreciated the regular updates along the way. Would highly recommend