Classic Collision Foster

4.8 (2,234reviews)
97%
7510 SE Foster Rd,  Portland,  OR  97206

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (2,234)

Likely to Recommend

disregard for current indoor mask policy (Covid), incorrect/incomplete repair of vehicle when I picked it up and had to return it for correction (additional time and inconvenience)

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Never

Repair Quality

Horrible service towards the end although the shop didn’t fix my car and my parts were not put in my car. They said they put them there but it was not put in. John was some what profesional at first but i the end he ended hanging up the phone on me. This place is the type that when everything goes smooth they are “PROS” but when there is a serious customer situation they are horrible at service when they need to really help the customer. I have a feeling that their employee was new threw away my parts and they are trying to cover it. And saying they don’t have cámaras to proof they put it in my car what a horrible disgrace.

Customer Service

Horrible got hung up at the end when they really needed to help me. John got mad really j unprofessional and hung up on me when I was explaining my situation.

Returned Clean

Likely to Recommend

Hope they don't need it, but if they do....

Repair Quality

Great quality work and finished 20% lower prce than estimated.

Customer Service

Good communication and customer rapport.

Returned Clean

My Experience

Everyone was so friendly and kept me updated on my vehicle. I would definitely come back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the fact that after leaving a voicemail telling me my car was repaired they were also nice enough to send a text. I also love the fact that they were able to find someone to give me a rental car just in case I needed it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great, quick and orderly. Only negative was when I picked up my car they had parked it unlocked on the street.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Rental car wasn't arranged when I went to drop off my car and there was miscommunication about whether or not parts would be ordered ahead of time.

Returned Clean

My Experience

I was disappointed at the problems with the battery and electrical system after the collision repairs were completed, but grateful that you bore the cost of correcting those problems and paying the extra car rental fees they entailed. I appreciate how pleasant everyone was to deal with.

Likely to Recommend

Repair Quality

My second time I have brought my one of my vehicles here. They have provided consistent high quality work.

Customer Service

The repair took longer than expected and they were great communicating the progress of the repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It really looks fantastic, better than new. I'm not sure about a cab light inside the topper not working now but there's power to the upper brake lights (same circuit) so it might not be due to the shop having removed it & is something else... Minor.. The body & paint look great.

Customer Service

Appreciate you keeping me updated on the progress. Very well improved from the past. You made it quite easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good.

Customer Service

Very professional.

Likely to Recommend

Repair Quality

I am very satisfied. Car looks great.everyone was friendly, and happy to help me.

Customer Service

Everyone was kind, friendly and happy to answer any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for taking care of my vehicle an excellent job and my vehicle is running perfectly I can’t thank you enough

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am vary happy with the repairs and to tell you the truth i was not expecting the repair job to be done so fast that was a surprise and who ever had a candy break in my car left the suv smelling like kit kat and i am not complaining it feels like i got the royal treatment it smells so good i am in the mood for a kit kat break 🤣😁

Likely to Recommend

If the conversation ends up in the area of who to go to for vehicle repair i totally would suggest classic collision

Repair Quality

I thought i did this already? But here i go again i really enjoyed the friendly and helpful staff on top of that the repairs got done a lot sooner then i was expecting 👍👍 its like getting the royal treatment in my opinion and i am not sure of someone ate a kit kat in my HRV or just happened to be so close that the smell lingered in my car for several days and its the first time i actually enjoyed getting into my vehicle and smelling the chocolate and waffer smell within my vehicle. If i ever have a chance to recommend your business i would and hopefully i don't get in another car wreck but if i do i will definitely go back to classic collision keep up the awesome job 😁

Customer Service

Extremely helpful and friendly what else is there to say i appreciate all the help and advice i will try and remember that i can drop off the car rental at your business instead of going around by bus.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean