Classic Collision Grove Ave

4.8 (231reviews)
96%
320 Grove Avenue SW,  Cleveland,  TN  37311

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (231)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the workmanship

My Experience

The team were very nice and friendly. Made sure to explain things to me as easy as possible for me to understand. Kept me o updated the whole time I never had to call to check up on any status !!!

My Experience

Very professional work. Five star!!

Likely to Recommend

Repair Quality

Quality work and updates as work is done.Good group to work with.

Customer Service

Quality work and nice people to work with

Likely to Recommend

Repair Quality

They did very good work. Very nice people. I would recommend them.

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone is super nice and responds back quickly!

Likely to Recommend

Repair Quality

EXCELLENT REPAIR

Customer Service

Likely to Recommend

Hopefully I will love having our vehicle again.

Repair Quality

We haven’t received the car yet since December. The hope is to pick it up today. I can complete another survey once we have the car to check the work completed.

Customer Service

The front desk person was very friendly and I like the text updates. But several times the text system didn’t make sense. Would say we were to pick up the car two days earlier and then get another one saying it would be delayed for another week.

Returned Clean

My Experience

Bill & Karyn were "Top Notch" Quick Service with Excellent Results ! Thanks Guys !

Likely to Recommend

All Good ! Spread the News

Repair Quality

Bill & Karyn took Great Care of me ! My Car was returned in Satisfactory condition...

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them

Repair Quality

So far, everything seems to be great. Time always tells though I would definitely recommend them.

Customer Service

The employees were extremely helpful, nice and accommodating

My Experience

Everyone was very helpful and the finished repair was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service was good but repair work only lasted 80 miles.

Customer Service

Great communication. Kept me updated on repairs

My Experience

Great job completely satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent communication and updates

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I like the fact that they stayed in contact via text with updates weekly and sometimes more than that

My Experience

Appreciate the text updates of progression. Looks new! Thank you.

Likely to Recommend

Repair Quality

Great job. Communicative and work looks great.

Customer Service

Great communicators

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The craftsmenship and professionalism by the staff was amazing, the representative from the all parties involved were good.

Customer Service

Extremely courteous, professional and communicative.