Classic Collision Juneau

4.9 (675reviews)
97%
9940 Crazy Horse Drive,  Juneau,  AK  99801

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Juneau, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (675)

My Experience

Samantha is terrific and the technical folks at CC are skilled and friendly.

Likely to Recommend

Repair Quality

Office closed for three days with no notice. Job done well

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Samantha and crew worked hard to get my wheels back…..and kept me updated on progress all along the way

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done was good & when I pointed out that the front door was making noise, it was taking care of.

Customer Service

Samantha was great to work with.

Returned Clean

My Experience

I was completely satisfied with the work done on my Honda. Completed quickly and under estimate! Thank you

My Experience

My car looks beautiful and was able to get in and out quickly. Thank you, CC

Likely to Recommend

Repair Quality

Friendly people and fast service. They also keep you posted on updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service and communication was excellent! I really appreciated the status updates via text. Samantha is awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job. Customer service is superb as well.

Customer Service

Returned Clean

My Experience

I was thoroughly satisfied with the customer service and with the advice that was given. I was very impressed by their turnaround on my claim. I was told ten days and it was only 4.5 days. Which made me happy plus they washed my truck and cleaned the inside as well! I’m super impressed and happy with my experience with them

Likely to Recommend

Repair Quality

My truck got done sooner than I expected

Customer Service

Customer service was excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible and detailed text updates were very helpful, and I’m amazed by how clean my truck was upon its return! Thank you!!!

Likely to Recommend

Already have!!!

Repair Quality

Amazing - every part of the experience!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for doing such an awesome job on my car,

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took a lot longer than expected, and I had to bring the car back a 2nd time for an additional correction. Also the car was cleaned/detailed everywhere, except the hatchback. But otherwise, the final look of the car is nice and looks like I wasn't in an accident in the first place.

Customer Service

The receptionist was very unhelpful and was unable to assist in any questions, if the notes were not included in the computer. She did not attempt to contact any other staff members in order to assist. To add, I was unable to reach the main desk after trying for multiple weeks. I ultimately walked in, and asked for information in-person.

Returned Clean

My Experience

Great customer service. Everything was taken care seamlessly. Highly recommend this place for any collision repair work . Thank you Samantha, keep up the great work.

My Experience

Though I picked it up in the pouring rain the repaired side door looks new again. The warranty guarantees the work. Everyone treated me both professionally and with interest in my needs. All has been an excellent experience! Thanks 👍.