Classic Collision Juneau

4.8 (685reviews)
97%
9940 Crazy Horse Drive,  Juneau,  AK  99801

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Juneau, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (685)

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Repair Quality

I was very disappointed that my windshield was broken during the repair. I was told via email that my windshield would be replaced at no charge but instead your company billed my insurance company resulting in me not being reimbursed for the windshield I paid for.

Customer Service

It took 5 days after I was told my car would be finished to get my car back.

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Repair Quality

Ok. Appears some issues with some electrical since worked on.

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Repair Quality

Very nice service crew and office staff. Repair work done’s fantastic.

Customer Service

Repair's done as what I expected done on my car. Thank you guys.

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Likely to Recommend

I would give an 11 if I could! I appreciate the professionalism and friendliness of the staff. Give that front office a raise because they won over another new and future customer! I am so pleased with the service I received! From the initial contact to the last! CC took great care of my vehicle while they had it. Thank you for the cleaning too! Totally unexpected! I certainly recommend CC to anyone for their auto body needs and will go to them in the future as well! Thank you all!

Repair Quality

The quality of the repair was AAA+! I now know where to go in the future!

Customer Service

Excellent! I was very impressed with the thoroughness of the service provided. Also, the little touches that were made was very professional and appreciated.

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Absolutely

Repair Quality

You did a great job, super easy to work with god forbid I ever have another auto claim but you would certainly get the work. Thank you

Customer Service

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Repair Quality

Happy with result but was hoping it could have been done sooner when car initially brought to shop.

Customer Service

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Repair Quality

this has been by far the best experience we've had for any collision center, turn around time was extraordinary

Customer Service

fantastic

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Repair Quality

A professional experience every time and a very nice product.

Customer Service

Always friendly and professional!

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Customer Service

Gerald and Samantha are great, and always take such good care of me whenever I’m there!

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Repair Quality

Everything went Perfect! Friendly, Good Service, Timely, Great Job. You would never know what happened.

Customer Service

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I would highly recommend this company. There was an expected wait time for parts but repair time was better than expected considering the amount of business they have.

Repair Quality

The car looks good. A very small dent was left but is barely noticeable.

Customer Service

All employees were very friendly and took time to answer my questions - a pleasure to deal with!

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My Experience

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My Experience

When I went to pick up my car it was dead. From what I could tell you left my lights on. There's also scratches in my back door that I swear weren't there before. I'm happy with the bumper and I understand your responsibility was to the driver side but I'm displeased at the difference in the headlights now. If I had known I probably would have paid extra out of pocket to get them both replaced. Finally I'm assuming you just buffed out the scratches in the driver door and repainted because I can still see the dent? All that aside the people I spoke too were very kind and good as helping me solve issues. Thanks.

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Customer Service

Classic did a good job in fixing our car. Like new!

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Repair Quality

Kept me well informed as to what was going on & did a great job. And they are nice people!

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I already have

Repair Quality

They have restored it back to it original beauty repairing and matching paint and it's a think of beauty. Thank you

Customer Service

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