Classic Collision Juneau

4.8 (685reviews)
97%
9940 Crazy Horse Drive,  Juneau,  AK  99801

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Juneau, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (685)

Likely to Recommend

Repair Quality

Things took awhile, but once Samantha was back from vacation, things went very smooth

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Clear communication, no hassles dealing with the insurance claims, and expectations were consistent with results.

Repair Quality

Seamless repairs that you can’t tell where the damage was and awesome paint match!

Customer Service

All of the individuals I dealt with were informative and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Was very unsure in the beginning after having the issues and delays listed prior but seemed that they got on the right track and was able to help me with my repairs

Repair Quality

Was some delays in the repair regarding parts and availability but once booked the second time was a breeze and was done faster then expected

Customer Service

As said before, was some delays and miscommunications when getting repaired scheduled but once was setup a second time was smooth and helpful

Returned Clean

My Experience

Remarkable service at Classic Collision! From scheduling my appointment to assess the damage to the day I picked up my vehicle , it was all done by a great crew! Then when I picked up my car the results were beautiful and they had even washed my car and cleaned it! Great work Classic Collision!!!! Katie

Likely to Recommend

Repair Quality

From the time I made my appointment to assess the damage until the day I picked up the car it all went smoothly. They did a beautiful job on the repair and when I picked up the car it had been washed and cleaned! It looked like a new car and I couldn’t have been more pleased. Great job Classic Collision!! Katie

Customer Service

Returned Clean

Likely to Recommend

Yes, great people to work with

Repair Quality

I am very satisfied with their work. They made the process very easy. 100% would recommend

Customer Service

Everyone was super profesional and nice.

Returned Clean

Likely to Recommend

Repair Quality

Looks nice again.

Customer Service

Good people to work with.

Returned Clean

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Repair Quality

No issues. Work done was satisfactory.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Samantha was wonderful

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very wonderful job!

Customer Service

I always appreciate great customer service

Returned Clean

Likely to Recommend

Repair Quality

Repair looks great and Samantha the manager there is great to deal with. The whole job took longer than expected, but is what it is

Customer Service

Yes, Sam was great. She kept us up to speed what was happening even though she had employee issues.

Returned Clean

Likely to Recommend

Repair Quality

Took a day or two longer than expected but came back to me in perfect condition. They did great work so worth the extra wait.

Customer Service

Had to leave a couple messages to see when the car would be ready.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Took a long time to get scheduled in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Aside from taking forever for parts . They were good at communicating with insurance on what the status was .

Customer Service

Excellent . Kept insurance and myself informed .Provided a ride to pick up rental and communicated with enterprise for pick up on return of car .

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean