Classic Collision Juneau

4.9 (678reviews)
97%
9940 Crazy Horse Drive,  Juneau,  AK  99801

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Juneau, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (678)

My Experience

Everything from start to the end was excellent. Thank you for your great customer service and the repair and details was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Appreciate the cohesive team of professionals on staff working together to perfect the repair

Likely to Recommend

Have had great service 2 times this year. Hate to admit that but both times were great outcomes. So yes I will recommend to others

Repair Quality

Nice finish work matching paint…. all you want to see

Customer Service

Easy going and always a smile. Good people

Returned Clean

Likely to Recommend

Would recommend!

Repair Quality

Samantha was very communicative throughout. It took quite a lot longer than anticipated, I believe due to the snow and holidays however, it got done and I was updated throughout. thank you.

Customer Service

Samantha was very communicative throughout. It took quite a lot longer than anticipated, I believe due to the snow and holidays however, it got done and I was updated throughout. thank you.

Returned Clean

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Repair Quality

Great people, great service, great work.

Customer Service

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My Experience

Thank you! Sam made the process very simple and my car was back to new very quickly! Thanks for the great customer service and quality work.

Likely to Recommend

Repair Quality

Fast and great customer service! Super easy to work with and Sam made sure the insurance process was seamless. Thank you so much!

Customer Service

Awesome customer service!

Returned Clean

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Repair Quality

It looks beautiful.

Customer Service

Sam is a GREAT person to deal with. She is friendly and funny and easy to work with.

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My Experience

Sam and the crew did a great job! We appreciate all they do!

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Repair Quality

Customer Service

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My Experience

Classic Collision did an amazing job and kept me in the loop at each step of the process. The car looks and operates like new. If you need auto body work done in Juneau, head to Classic!

Likely to Recommend

Without a doubt.

Repair Quality

While the repair took a while, Classic clearly communicated what was going on. The finished product, wow, like new.

Customer Service

One word: excellent .

Returned Clean

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Repair Quality

Great service

Customer Service

On the phone it was a bit lower but the person who runs the front desk is amazing

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My Experience

Likely to Recommend

Repair Quality

Always great to work with Sam.

Customer Service

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My Experience

Quicker than we thought it would be. Very nice people.

Likely to Recommend

Repair Quality

Great Service! Good looking result.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

good work on my car

Customer Service

they make me prioritize

Returned Clean

Likely to Recommend

Yes 100%

Repair Quality

The repair looks great. It doesn't look like the opposite side 100%, more like 95%. The tail light end forward is not quite flush and the upper gap there is none between the light assembly and the body of the car. The opposite side tail light lens is flush with the body contour and there is a gap between the lens and the car body. I know I'm nit picking a bit and was hoping the light assembly could be adjusted a bit to match the opposite side. If it can't be then, it is what it is! Don't want it all torn apart for this little bit of difference but if there is a way to adjust it a little, then I'm all for that. Give me a call at 623-606-0929 John .

Customer Service

It was great.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Great people and customer service

Repair Quality

Great job. Good customer service. Very happy with outcome. Thank you all so much

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Samantha was especially amazing. She is an excellent communicator and accommodated my travel schedule.

Returned Clean