Classic Collision Juneau

4.8 (684reviews)
97%
9940 Crazy Horse Drive,  Juneau,  AK  99801

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Juneau, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (684)

Likely to Recommend

Repair Quality

They've done an outstanding job I could've been more happier that my car is done I've been busy for the past few month and they still contacted me about everything and needing to fix my car and when I got my car back I was really excited about everything💕

Customer Service

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Repair Quality

Excellent results and excellent service but must admit it was way to long beginning to end; however, acknowledging there were justified extenuating circumstances

Customer Service

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Repair Quality

Missing fasteners in the wheel well,

Customer Service

This took a while to process,

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This is one of the few business in town where instead of the normal service with a scowl you actually get service with a genuine smile. I wish more businesses were this way in town.

Repair Quality

I was so happy to have the interior of my car cleaned as well as having the exterior fixed! Can't be more full service than that!

Customer Service

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Repair Quality

Repair was perfectly done

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very nice and professional to work with.

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I would 100% refer friends/family and acquaintances to Classic Collision. They went beyond what I had expected.

Repair Quality

I had the best experience at Classic Collision. They were very accommodating, quick, accurate, the help and communication was priceless. Thank you so very much for the excellent service.

Customer Service

Customer service was outstanding! My satisfaction was met immensely. Thank you.

Returned Clean

Likely to Recommend

I would very much recommend the business to anyone who needed car repairs done.

Repair Quality

The quality of the work is excellent, can't tell the car was even in an accident. The work was done quickly as soon as the parts arrived, and I have no complaints about how I was treated.

Customer Service

Sam runs a good shop.

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Likely to Recommend

Very likely

Repair Quality

Great customer service, and quick to get the vehicle done with awesome communication. Highly recommended

Customer Service

Communication was great

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The only difficulty was getting my initial call into their office completed. The online appointment scheduler was awkward but functional. Once I was in the system and my initial appointment was made the rest of the process was very straightforward and simple. The parts arrived quickly and my truck was immediately brought in and the work was completed in less than a week. I am very satisfied with the results. The people I worked with were very professional.

Customer Service

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Repair Quality

This was amazing service and cared for quickly.

Customer Service

Awesome! Super responsive and kept me informed each step of the way.

Likely to Recommend

Repair Quality

They did great work and timely manner i am very satisfied. Communication was a little sparse but that was due an it issue. Other wise I have used them before and would again. Thank you.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Classic Collision went above and beyond to assist me in processing my claim, they fixed my truck in record time, and their communication with me was top notch! When I went to pick my truck up it was even cleaned up very nicely inside and out! I am very impressed!

Customer Service

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Likely to Recommend

I’ve brought several cars there over the years

Repair Quality

Sam is awesome. She always goes above and beyond.

Customer Service

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Repair Quality

You guys went above and beyond expectations. I greatly appreciate all you guys did!

Customer Service

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Repair Quality

My rear wiper was installed upside down and scratched the back hatch when I turned my wiper on. There was a paint Bloch on the black exterior bumper. Not to noticeable, but there.

Customer Service

They were very understanding and took care of my issues

Returned Clean