Classic Collision Kilmarnock
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kilmarnock, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The team was very friendly, answered every question we had. The body work on my car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was pleasant to work with and kept me updated. The car looks new again
Customer Service - 5.0/5.0 -
Very nice and easy going people. Kept me updated and answered any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the repair. I truly appreciated your standards of communication along the way.
Customer Service - 5.0/5.0 -
Always kind and clear.
Returned Clean
My Experience - 5.0/5.0 -
The communication was awesome all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept fully informed during the repair process and the repairs were completed to my satisfaction.
Customer Service - 5.0/5.0 -
Completely impressed by the customer service.
Returned Clean
My Experience - 4.8/5.0 -
Jared from CC Kilmarnock was fabulous to work with. He kept me informed on every step of the process. He and his team did a great job with the repair of my car and getting it back to me as quickly as they could.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Although my car got back to me 2 days after the promised date, Jared from the Kilmarnock shop was excellent in communicating with me and keeping me up to date on the new date. The delay was not caused by CC and I appreciate Jared looking out for my best interest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service, Andy was so nice & professional. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and super friendly, Andy was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great communication with quick process
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely amazing updated throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous, prompt
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people that I dealt with at classic collision We’re very polite, very knowledgeable and went out of their way to make sure that I understood what was going on. Having never had to file an insurance claim and not knowing the procedure they were very helpful in making me comfortable with what I was doing and the choices that I made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with the Classic Collision personnel far exceeded my expectations. They were polite, professional, pleasant, respectful, and seemed to truly care that I was satisfied. Their work was exceptional. I applaud their efforts and will share my wonderful experience with everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Personnel were professional and the work was outstanding. I could not be more satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was flawless
Customer Service - 5.0/5.0 -
Good customer service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the excellent work and communications that was done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great folks to work with
Customer Service - 5.0/5.0 -
Prompt responses when I called in
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfect, as good as new.
Customer Service - 5.0/5.0 -
Timely service, with accurate advance cost for repair
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! Almost wish I had more work for them!
Repair Quality - 5.0/5.0 -
These guys are GREAT! Fast, efficient, professional. They worked with me and got the job done MUCH less expensively than the original estimate - something I really appreciated since this was not being paid for by insurance. The car looks fabulous. Great people to work with!
Customer Service - 5.0/5.0 -
Friendly, super thorough, impressive from first to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys were so great!! Jared and Andy took great care of me after a bad experience at another collision center. They are detail oriented and true to their word. They fixed me up right. Will definitely be recommending!