Classic Collision Kilmarnock
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kilmarnock, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
My car look absolutely gorgeous. An amazing job done. Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes my vehicle looked absolutely amazing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was convenient to be able to drop off my truck before they opened using the key drop off. Communication was great! All the work I wanted done was completed accurately and promptly. Because I was working out of town when the truck was completed I was unable to pick it up before closing arrangements were made to pay over the phone and pick up after operating hours. Job well done!
My Experience - 5.0/5.0 -
Very nice people to work with at this company. Will tell other people about them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience. The car was repaired quickly and completely. The shop communicated through text message every step of the way. I’m very satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The wrong part was ordered. A problem was found near original completion date; which caused me to get my vehicle days later.
Customer Service - 2.0/5.0 -
Wrong part was ordered. A problem was found near completion date which caused me to get my vehicle days later.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn't be more satisfied with my body repair service. I cannot tell the difference between old paint and new paint. Perfect match. Great staff, no additional or hidden costs, and timely.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with my repair! This was my first ever experience at an auto body shop. Everything was great and the staff is very friendly. My car looks amazing! Thank you for cleaning the inside of my car too :) I definitely recommend Classic Collision and will be returning if any repairs are needed in the future!
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Depends on what I learn about the use of my car a while it was at the repair facility.
Repair Quality - 0.5/5.0 -
Repairs appear to have been completed satisfactory. Still have questions about the repair of the unders shield that was damaged at the same time. It’s been too wet and cold to get under the car to check. My major dissatisfaction is the following: I picked the car up last Friday and on the way home noted the gas gauge was a hair under 3/4. I thought that was strange since I had filled the car up a few miles before dropping it off on December 26. Last weekend I went through my receipts and determined that indeed, I had filled the car up a few miles before leaving the car at classic auto repair. I had a job in Annapolis before moving here two years ago that required that I report my mileage on a daily basis. I have an application on my phone that is still active and records the mileage. Yesterday, I sat down and recorded the mileage each day and not only was my car used for a quarter tank, but in fact was used a total of 317 miles between December 26 and January 5. I am contemplating what action to take to resolve this matter. I hope that this comment gets to the owner of classic auto body And they can look into the issue. How are keys secured? Who could’ve used my car while it was at their facility?
Customer Service - 4.0/5.0 -
I like that emails are sent about the progress of the repair on an almost daily basis. However, a few weren’t very relevant. For example, one stated there was a significant delay, but no reason why. I also got two emails after I had picked the car up telling me that it would be ready soon.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant and professional environment!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and go out of their way to accommodate you. Very fast service
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took a long time to finish the repair.