Classic Collision Knob Hill

4.8 (349reviews)
96%
415 Arrawanna Street,  Colorado Springs,  CO  80909

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Colorado Springs, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (349)

Likely to Recommend

Repair Quality

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Returned Clean

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Excellent work. Would highly recommend

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Returned Clean

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Repair Quality

Repairs were nicely done and very professional, thank you so much for.

Customer Service

My Experience

My Experience

It's beautiful, looks like it came from the factory.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Phillip was Great

Customer Service

Thank you phillip

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Repair Quality

Professional and timely service

Customer Service

All my questions and concerns were answered promptly

Returned Clean

Likely to Recommend

Outstanding service.

Repair Quality

A great job done in quick time

Customer Service

Friendly and knowledgeable staff

Returned Clean

My Experience

Two issues - main challenge is the 3 page estimate I got from Phill on 12/11 was for $2,519. That was $430 cheaper than having the body shop in Salida that has a great reputation, so I went with Classic. I wanted to confirm that there would be no surprises or bait and switch, so I emailed Phill on 12/15 where I recapped the scope of the project and what was included in the estimate, he responded back affirmatively. When I went to pay, the balance due was 50% higher than the estimate. Phill went and got the estimate and said there was an omission of the last page in what he sent me on 12/11, and the estimate was actually $900 higher. He apologized for the mistake when I asked “how do you leave the last page out of a PDF file by accident”, seems very hard to do if it was by accident. The other challenge is the paint match is not very good. I know paint takes different on plastic and also know that pearl white paint is challenging to match, but it’s not one shade off it’s two shades off (rest of truck has a gray undertone and the replace piece does not). I will probably have the local shop do a blend on that side of the truck when I am out of town at end Feb, so more hassle and more money

My Experience

Likely to Recommend

Repair Quality

Once they received my truck the work started and finished with ease.

Customer Service

Returned Clean

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Likely to Recommend

Absolutely

Repair Quality

Polite, well spoken, very informative, very patient great shop, positive performance. Please keep up the great work this kind of work ethic is hard to find.

Customer Service

Please refer to my comment on first section it needs to be placed throughout this servey

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Arron and his crew did a fantastic job!

Repair Quality

Crew did a great job.. there were several Dust nibs that still need to be sanded and polished.

Customer Service

Great communication and updates on the repair progress.

Returned Clean

My Experience

Great look and customer service. Highly recommend these guys

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Repair Quality

Customer Service

Great customer service

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Likely to Recommend

Repair Quality

Work was great. Can’t even tell the truck was ever hit. Plus the detailing of the inside of the vehicle was awesome. I was not expecting that but it’s a nice little touch.

Customer Service

Sent multiple text messages keeping me aware on how everything was going and estimated finish date

Returned Clean

Likely to Recommend

Best body shop I have been to

Repair Quality

Very good customer service and very helpful service and very good communication with customers

Customer Service

Great

Returned Clean