Classic Collision North Charleston

4.6 (1,258reviews)
94%
3200 Ashley Phosphate Rd,  North Charleston,  SC  29418

In operation 43 years, 39 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in North Charleston, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,258)

My Experience

Classic collision was very nice, professional and polite. They did a great job on the repair of my vehicle. I am very pleased with the work they have done.

Likely to Recommend

Repair Quality

Classic Collision did a great job on my vehicle repair and they were very professional and polite.

Customer Service

Likely to Recommend

Repair Quality

Easy to work with, kept me updated and finished my job in one day.

Customer Service

Great people, knowledgeable and friendly

Likely to Recommend

I will never be back and I will never recommend y'all to anyone to be treated less than

Repair Quality

the gentleman that initiated my order to do my car did not communicate at all to me told me my car will be ready on a certain date went to go get my car he didn't do half the things he said he was going to do it took the GM stepping in for me to get my car the very next day the guy said that they were missing apart to find out there was no part missing it took the GM to get them to assemble my car again when my car was supposed to be ready on the 2nd it could have been ready on the 2nd but because I guess my business wasn't appreciated it wasn't done it took the GM stepping in the date at my car was supposed to be ready in order to get my car done it was the worst experience I've ever had and I really got treated like a second class citizen until the GM stepped in Eddie did an amazing job getting everything done and making sure it was everything was corrected but it's still left a bad taste in my mouth

Customer Service

the gentleman was very indifferent didn't speak to me at all didn't handle my car with the service excellence that they portrayed that they had did not care about my business at all did not care about my car at all he was horrible he treated me like a second class at the same and my money was not worth it

Likely to Recommend

Repair Quality

Thank you so much! You was all great, Cody especially!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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They did a great job of fixing the damage to my suv.

Repair Quality

Customer Service

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Repair Quality

They have yet to finish

Customer Service

Waiting on parts

Returned Clean

My Experience

Classic collision estimated my car repair would be done n 2 weeks!!! They are professionals n what they do n there also fast!! Bc i picked up my car today n it was fixed n 1 week!!! They did a great n wonderful job on my car !!! N YES I would recommend them to anyone who needs an excellent paint n body shop!!! So on a scale of 1-10 i give them a 100 thank you!!

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Repair Quality

Customer Service

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Repair Quality

My lift gate or trunk is still protruding! It’s not flush as it should be. Also when I came to pick up my vehicle it took 45 minutes!

Customer Service

No communication about my vehicle. What needed to be repaired and damaged found!

Returned Clean

My Experience

Thank y’all!! You all did a great job!

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Repair Quality

Customer Service

Returned Clean

My Experience

Vehicle wheel alignment wasn’t not fixed, massive gaps on head lamps to front bumper facia, no attempt to remove Classic Collision stickers visible from outside of vehicle, hood insulation was charged but wasn’t added, mysterious wiring harness appeared, paint runs and drips. Very disappointed and upset

Likely to Recommend

Repair Quality

There were massive gaps between the hood and fenders, between the headlamps and bumper cover, paint runs and drips in bumper cover, didn’t install my factory skid plate or hood insulation. Left classic collision stickers visible to outside of truck. Very shoddy work.

Customer Service

Bailey has been great to work with. I wish the mechanics had his level of care

Returned Clean

My Experience

1. The door that was replaced does not lock and the window does not go down.2. The battery will not hold a charge. Mr. Bailey had to charge it, so l could drive it when l came today to pick it up.3.My headlight light is on inside the car indicating something is not properly connected. 4.Something was done to my hood when the work was done on the damaged side of the car. 5. I now have to hold the hood open. 6. There is a rubber piece under the hood on the damaged side that does not stay in place any longer. You all had my car for a month, and it is disappointing all the issues l now have.

Likely to Recommend

Repair Quality

I had some issues with the repair and went back, and they handled everything. Mr. Bailey provided excellent customer service. I was pleased with the results.

Customer Service

My Experience

Great job dealing with all my concerns. Great job with communicating status. Great job on the actual repair to the truck. Repair time was very reasonable and acceptable.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great job and very friendly

Customer Service

Was great and easy and fast

Returned Clean

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Repair Quality

Fantastic customer service! Bailey Made the while process easy, and was great at communicating with us along the way. 10/10 would recommend Classic Collision on Ashley Phosphate Road!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair work. A+ quality, I recommend to any who need collision repairs

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job. They kept me well informed of delays and completions. Very professional and quality work!

Customer Service

They took care of me and my vehicle. Great staff!!!

My Experience

Very excellent service and all the guys in the shop are perfect