Classic Collision Oakland

4.9 (734reviews)
97%
145 Bowers Rd,  Oakland,  TN  38060

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Oakland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (734)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended them to several people.

Repair Quality

Jeff and his team are great to work with and do an excellent job.

Customer Service

Jeff and his team provide excellent customer service

Returned Clean

My Experience

Jeff and Jason are top notch. Never had to have such a thing done before-they both put me at ease and reassured me that Penelope (my MINI) would look as beautiful as the day I bought her. They were so personable so customer service and 100% pure dedication. I couldn’t have picked a better place besides Classic Collision of Oakland they made a process that was a big ordeal to me so minimal. The updates that I got via text messages on how the status of fixing Penelope was going was reassuring in more ways than one. A+++ beginning to end.

Likely to Recommend

Most definitely

Repair Quality

Awesome beginning to end customer service!

Customer Service

Loved that I was informed via text on how Classic Collision was pacing with my vehicle.

My Experience

I appreciate the team doing such a good job to fix my car back like it was. I liked the complete customer service from Jason and Jeff..and rest of the team. I am of course going to reccommend Classic Collision to everyone as i am complerely satisfied. Thank you so much.

Likely to Recommend

I have and will as i was completely satisfied

Repair Quality

Very professional and nice men there.My car looks brand new as they really did great job.

Customer Service

All very good

Likely to Recommend

Repair Quality

CC staff were polite and professional. CC General Manager Jeff Nelson wrote up the estimate and in two days the part was in. I took my truck in at the time specified and within a few hours my truck was repaired. Although the job total was less than $200, they treated my repair as if was urgent. I am very grateful for that

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This is the 2nd I’ve gotten a repair from this body shop and the repairs have been correct and timely.

Repair Quality

Customer Service

My Experience

Keep up the good work 😄

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likely!

Repair Quality

They did a amazing job it is as good as new!

Customer Service

Amazing !

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the work done on my car. Jason and Jeff are a joy to work with. Work was done in a timely fashion and very happy with outcome.

Customer Service

Everyone is ready to answer questions about any concerns.

Likely to Recommend

Repair Quality

Extremely satisfied,In my opinion Jeff Nelson is the best in the business, Thanks again for all the knowledge he provided and his professionalism

Customer Service

Extremely satisfied, In my opinion Jeff Nelson is the best in the business, Thank you for your knowledge and outstanding professionalism

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was treated as I wish all businesses would treat customers. My car looks brand new! It was finished 5 days early. I could not be more pleased.

Likely to Recommend

Definitely will recommend

Repair Quality

Very pleased with them. Super nice people and work was excellent. Couldn't have been more pleased

Customer Service

Excellent

My Experience

Very friendly and easy to talk to staff that takes genuine interest in their customers needs and concerns pertaining to their vehicle.

Likely to Recommend

Repair Quality

Excellent service and people

Customer Service

Returned Clean

My Experience

I highly recommend Classic Collison for any type of body work. They did a superb job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

body damage and step rail repair was excellent. Jason was very pleasant to work with. However, when I picked up the truck, the service stable trak warning light was now on so I had to take the truck to a dealer to get the "calibrate steering angle sensor" done correctly. The dealer performed this tasked without any replacement parts needed and I have now put about 500 miles on the truck and the system is fixed

Likely to Recommend

Repair Quality

Jason was great to work with.he did exactly what he said he would do.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

good service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This will definitely be a place I highly recommend.

Repair Quality

Excellent customer service, exceptional quality on repair.

Customer Service

Exceptional, they kept me informed and in the loop presenting me with the best options.

Returned Clean