Classic Collision Palmer

5.0 (978reviews)
100%
7805 E Palmer Wasilla Hwy,  Palmer,  AK  99645

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palmer, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (978)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the outstanding communication throughout the repair process via regular text and phone updates. The front desk staff receives particular recognition for being friendly, professional, and keeping customers well-informed at every step. Customers frequently mention that repairs are completed ahead of schedule, often days or even a week early, which exceeds expectations. The quality of workmanship is consistently described as excellent, with many stating their vehicles look brand new after repairs. The shop's cleanliness and attention to detail, including interior cleaning and detailing, is frequently appreciated. Many customers express they would return for future needs and actively recommend the business to family and friends.
Select to learn more
"Exceptional. Everything was handled with above and beyond service"
"Best service I have ever had at a shop."
"What a excellent job! Body work was perfect, paint work was perfect and the whole job was done on time.....give everyone ..." Read more
"... every day or two, finished the job ahead of schedule, did top-notch work, and even let me drop off my rental at the shop so I didnt have to make a separate trip. ..." Read more
"This repair made the damaged areas look new."
"Finished a day early"
"The team was friendly and professional and the job was done 3 days ahead of schedule. Completely satisfied!"
"They actually had my vehicle ready a week ahead of plans. They knew this was a work vehicle and made every ..." Read more
"It was early by 5 days. Incredible! I was so happy!"
"Earlier than expected"
"Kept me up to date on everything"
"I take of vehicle was thorough. The continuous communication was excellent. The pricing was very fair and comparable. Hands down, ..." Read more
"Excellent communication at every step."
"Excellent communication! The staff at Classic Collision are friendly, knowledgeable and treat you like family. My repairs ..." Read more
"Really great experience. Communication was top-notch. Really appreciate that so much!"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was impressed with how quickly and professionally all the work was done. Staff was friendly and easy to talk to and answered all questions and concerns promptly. Would definitely recommend to others 😊.

Likely to Recommend

Very professional and friendly environment. Would definitely recommend to others

Repair Quality

Customer Service

I’d go higher, but it only goes to 10

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely love the communication and customer service from all the staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Weekly updates from them kept me informed of the progress. I had better service from them than my insurance company.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and organized. Great communication.

Likely to Recommend

Would definitely recommend

Repair Quality

Looks great!

Customer Service

Most excellent! Great communication and very professional.

Returned Clean

My Experience

Great jobb

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service representative was awesome. Manager Matt keep me informed during the entire process which was well appreciated. I will absolutely recommend Classic Collision to all my friends & family. Done well done!

My Experience

Was constantly updated on the progress. Everyone was very polite and friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work!! Job well done! Thanks!

Likely to Recommend

Repair Quality

Customer Service