Classic Collision Palmer

5.0 (980reviews)
100%
7805 E Palmer Wasilla Hwy,  Palmer,  AK  99645

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Palmer, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (980)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed at every stage of the repair process. The quality of repairs was a standout theme, with numerous customers noting their vehicles looked brand new upon return. Staff friendliness and professionalism were widely celebrated, with customers describing the team as warm, caring, and easy to work with. Timeliness was another strong point, as many repairs were completed ahead of schedule. A few customers noted that parts delays extended repair times, though they appreciated being kept informed throughout. Overall, the shop earned exceptional loyalty, with many customers expressing they would return and recommend the shop to friends and family.
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"... with my insurance, kept me updated every day or two, finished the job ahead of schedule, did top-notch work, and even let me drop off my rental at the shop so ..." Read more
"What a excellent job! Body work was perfect, paint work was perfect and the whole job was done on time.....give everyone ..." Read more
"... work was completed exactly on time as promised, and the quality of the repair exceeded my expectations. Thank you for the professionalism, attention to ..." Read more
"They did amazing work. My car looks brand new again. Having no issues and was pleased with the whole process. Would bring ..." Read more
"... friendly, knowledgeable and treat you like family. My repairs look flawless and were completed on schedule! Thanks everyone!" Read more
"... with my insurance, kept me updated every day or two, finished the job ahead of schedule, did top-notch work, and even let me drop off my ..." Read more
"... vehicle for me and pleasantly surprised me with the delivery of the vehicle a week earlier than anticipated." Read more
"... Body work was perfect, paint work was perfect and the whole job was done on time.....give everyone in that shop a great raise!!" Read more
"... shipping delay, however each step was communicated and the timeline they met was appreciated" Read more
"Great job, I just wish you could of gotten the parts quicker."
"I take of vehicle was thorough. The continuous communication was excellent. The pricing was very fair and comparable. Hands down, ..." Read more
"There may have been a shipping delay, however each step was communicated and the timeline they met was appreciated"
"Communication was great. Updates on vehicle progression were great. Timeliness of vehicle repair was great. Great customer ..." Read more
"They did a great job keeping me up to date on repairs. The staff were professional and helpful overall ..." Read more
"Best customer service Ive had at any body shop. I thought it very helpful getting text about the process. Ill definitely recommend classic collision to anyone ..." Read more

My Experience

I really liked the text updates about what was being worked on and the different phases my vehicle was in. I appreciate my vehicle being returned to me looking great on the inside and outside. We always bring our vehicles to classic collision. Thank you for being awesome!

My Experience

The car looks really good

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

I was impressed with how quickly and professionally all the work was done. Staff was friendly and easy to talk to and answered all questions and concerns promptly. Would definitely recommend to others 😊.

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Very professional and friendly environment. Would definitely recommend to others

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I’d go higher, but it only goes to 10

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Returned Clean

My Experience

Great service.

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Absolutely love the communication and customer service from all the staff!

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Returned Clean

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My Experience

Weekly updates from them kept me informed of the progress. I had better service from them than my insurance company.

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Job well done

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Returned Clean

My Experience

Very professional and organized. Great communication.

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Would definitely recommend

Repair Quality

Looks great!

Customer Service

Most excellent! Great communication and very professional.

Returned Clean

My Experience

Great jobb

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Returned Clean

My Experience

Customer service representative was awesome. Manager Matt keep me informed during the entire process which was well appreciated. I will absolutely recommend Classic Collision to all my friends & family. Done well done!