Classic Collision South John Redditt

4.8 (398reviews)
98%
2934 South John Redditt Dr,  Lufkin,  TX  75904

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lufkin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (398)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The level of communication stood out as a key strength, with frequent updates via calls and texts keeping customers informed throughout the process. Timeliness was another highlight, as numerous vehicles were completed ahead of schedule. Customers also appreciated the added touch of vehicles being cleaned inside and out upon return. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication, occasional parts-related delays, and isolated quality concerns such as misaligned panels or unresolved mechanical issues. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Likely to Recommend

I have already advised people to use collision for their future needs

Repair Quality

I really appreciate how Collision attended to my needs and would reply and text information pertaining to my vehicle. Also my truck looks amazing!

Customer Service

Collision has wonderful people working there! They were very attentive to me and they were fast at fixing my truck!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

98 percent lack one part yet but will be able to be 100 percent

Likely to Recommend

Repair Quality

They were absolutely amazing communication was on point the car came back looking brand new like it was off the showroom floor we are very pleased and will take our business here from now on

Customer Service

They were very professional returned calls every time kept us in the loop on what’s going on with our car. And not to mention our car looked brand new when we got it back. Definitely recommend classic collision and miss terry is the sweetest

Returned Clean

My Experience

I will probably be very happy when I do get my truck back but I haven't gotten it back yet. Ask me again later.

My Experience

Great job, very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very nice people. They explained everything thoroughly, and they helped find the best pricing on parts. Highly recommend!

Customer Service

Returned Clean

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Repair Quality

Excellent service and workmanship

Customer Service

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Repair Quality

Very beautiful work. Looks and rides like new.

Customer Service

Very kind and accommodating staff.

Returned Clean

My Experience

I have dealt with many bodyshops in the past but I have to give Classic Collison 10 stars. The employees from the front to the back are outstanding, friendly and most of all helpful. Everything was explained in a manner that made it super simple to understand. The bodywork and paint matching was above expectations.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you so much, repairs were made within a week i had my car back

Customer Service

Returned Clean

My Experience

My car looks excellent. I just picked it up yesterday and so far so good. Thank you for your excellent service and eye for detail.

Likely to Recommend

I will definitely recommend this shop to others.

Repair Quality

So far, I am totally satisfied and in awe of the repairs my car received from Classic Collision. My car practically looks brand new.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Had to go back for a second repair / look over should of been done the first time.

Repair Quality

Did not repair my axle or suspension and it wobbles but the car it’s self looks good just my wheel components have not been touched even has clear signs of damage.

Customer Service

Always helpful

Returned Clean

My Experience

Thank you! Nice to have professional service with good communication. Repairs look good and vehicle was clean on pick up.

Likely to Recommend

Repair Quality

The hood is not fully aligned and was used a rubber attached to the body to keep the hood aligned

Customer Service

Returned Clean

Likely to Recommend

Will highly recommend Classic Collision to everyone I know 😊

Repair Quality

Excellent and professional across the board

Customer Service

Tremendously helpful, engaging and informative

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service