Classic Collision South John Redditt

4.8 (420reviews)

98%

(936) 633-2888

2934 South John Redditt Dr, Lufkin, TX 75904

98%

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2934 South John Redditt Dr
Lufkin, TX 75904

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About Classic Collision South John Redditt

See Photos

2934 South John Redditt Dr
Lufkin, TX 75904

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lufkin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (420)

Sort By:
Newest
Rating

384 Customers Rated

5 Stars

82.9% Complete

(348)
4 Stars

6% Complete

(25)
3 Stars

1.4% Complete

(6)
2 Stars

0.5% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The level of communication stood out as a highlight, with frequent updates via calls and texts keeping customers informed throughout the process. Timeliness was another strong point, as numerous vehicles were completed ahead of schedule. Customers also appreciated the added touch of vehicles being cleaned inside and out upon return. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication, occasional parts-related delays, and isolated quality concerns such as misaligned components. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The communication was outstanding, the work was flawless and the cleaning of the exterior and interior made it feel brand new"

"When I picked up my car and inspected the repair I was blown away by how perfect the repair looked. The car absolutely looked pristine and the paint ..." Read more

"... were absolutely amazing communication was on point the car came back looking brand new like it was off the showroom floor we are very pleased and will take our business here ..." Read more

"... repair was completed so quickly. Most important is the professional job exhibited from your repair shop. My vehicle looks new! The ladies in your front office were kind as they ..." Read more

"Did not repair my axle or suspension and it wobbles but the car its self looks good just my wheel components ..." Read more

"My car was ready in about 4 days earlier than expected"

"They had my vehicle completed EARLY!"

"The estimated date of completion was Dec. 19, but the vehicle was not ready until Dec. 22."

"... shop keeping me in the loop on the progress. The car was completed before to estimated repair date, which was a pleasant surprise." Read more

"My truck was ready a day earlier than expected"

"... an hour out of our work days. MAJOR INCONVENIENCE. Communication goes a long way and could have prevented the frustration that we experienced." Read more

"I was told I would get regular check ins and only received 1. The rest of the time it was me calling in to check ..." Read more

"Excellent customer service. You should teach classes on what customer service should be everywhere! I guess thats why you are the ..." Read more

"Great communication through the process of repairs. They worked directly with our insurance and took ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The communication was outstanding, the work was flawless and the cleaning of the exterior and interior made it feel brand new"

"When I picked up my car and inspected the repair I was blown away by how perfect the repair looked. The car absolutely looked pristine and the paint ..." Read more

"... were absolutely amazing communication was on point the car came back looking brand new like it was off the showroom floor we are very pleased and will take our business here ..." Read more

"... repair was completed so quickly. Most important is the professional job exhibited from your repair shop. My vehicle looks new! The ladies in your front office were kind as they ..." Read more

"Did not repair my axle or suspension and it wobbles but the car its self looks good just my wheel components ..." Read more

"My car was ready in about 4 days earlier than expected"

"They had my vehicle completed EARLY!"

"The estimated date of completion was Dec. 19, but the vehicle was not ready until Dec. 22."

"... shop keeping me in the loop on the progress. The car was completed before to estimated repair date, which was a pleasant surprise." Read more

"My truck was ready a day earlier than expected"

"... an hour out of our work days. MAJOR INCONVENIENCE. Communication goes a long way and could have prevented the frustration that we experienced." Read more

"I was told I would get regular check ins and only received 1. The rest of the time it was me calling in to check ..." Read more

"Excellent customer service. You should teach classes on what customer service should be everywhere! I guess thats why you are the ..." Read more

"Great communication through the process of repairs. They worked directly with our insurance and took ..." Read more

Bradley (Kia owner) reviewed 9/17/26

Terry (Ford owner) reviewed 9/17/26

Emblem on passenger side fender about to fall off. Not wanting to stick.

Cullen (GMC owner) reviewed 9/15/26

Sherry (Ford owner) reviewed 9/14/26

Paula (Kia owner) reviewed 9/14/26

I picked my car up from the shop 3 days ago, no problems so far. Very satisfied. My car is running good, looks good, smells good. Everyone I met there was friendly and helpful.

Friendly and helpful.

Michael (Jeep owner) reviewed 9/10/26

Jesus (Jeep owner) reviewed 9/9/26

Very happy with the repairs done on my vehicle. Professional, friendly staff at a state of the art collision repair shop.

Maria (GMC owner) reviewed 9/3/26

"The finish is so smooth and clean

Michael (Toyota owner) reviewed 8/27/26

Alexandria (Toyota owner) reviewed 8/27/26

My car looks good!

William (Hyundai owner) reviewed 8/26/26

They did a great job. Quick response and made sure of coordination with SF and the rental. Great service and friendly people.

Great response and communication. From shop manger to the front desk. All involved were great to work with.

David (Toyota owner) reviewed 8/25/26

Don (Ford owner) reviewed 8/24/26

Very please with their customer service & the repair made to our truck. Will highly recommend them to our friends & family.

Great Experience & will recommend you to others 👍

Allen (Ford owner) reviewed 8/23/26

The truck looks great. It was done in a timely manner. The staff were knowledgeable and helpful. Very polite, easy in and easy out.

The running boards on the truck are not functioning properly. They are sticking, rubbing when the try to engage to lower. It was not like that when we dropped it off.

Aaron (Hyundai owner) reviewed 8/17/26

The communication was outstanding, the work was flawless and the cleaning of the exterior and interior made it feel brand new

Terrell (Ford owner) reviewed 8/17/26

Excellent service!

All went well. Great service appreciated the car cleaning in addition to repairing it.

Jerry (Dodge owner) reviewed 8/17/26

Always great work

Nerissa (Toyota owner) reviewed 8/13/26

Customer service was amazing

Antonio (Ford owner) reviewed 8/12/26

Very professional and friendly

Ora Lee (Buick owner) reviewed 8/10/26

Very satisfied with my repair.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Classic Collision South John Redditt

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision South John Redditt

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (420)

384 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?