Classic Collision South John Redditt
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lufkin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have told everyone about yall
Repair Quality - 5.0/5.0 -
Everyone was absolutely great and I am very pleased with the way my car looks afterwards
Customer Service - 5.0/5.0 -
Everyone was absolutely great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everyone was great, miner hiccup with communication about the wheel needing replacement, but they were very responsive in making sure it was taken care of.
Customer Service - 5.0/5.0 -
Even though there was a hiccup with the wheel replacement they were very kind and helpful and made sure it was taken care of promptly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good people to work with, Pam was great. Would have been a 10 but took a little longer than quoted lead time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and my car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Very good quality of work but communication could have been better.
Repair Quality - 5.0/5.0 -
The only problem we had was took a long time to fix our vehicle. I know it was over the holidays and there was problems with two of the parts. The communication wasn't the best. I had to call when it should have been them calling me. Was very satisfied with the work. Just wish it hadn't taken so long to get my car back.
Customer Service - 4.0/5.0 -
Could have been a little better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like I said in my first part of the survey would highly recommend them to friends and family.
Repair Quality - 5.0/5.0 -
I left my car in good hands everything was communicated to me professionally and efficiently. I will definitely recommend Classic Collision to all who need help after a accident for sure.
Customer Service - 5.0/5.0 -
Mrs. Pam was super helpful and knowledgeable of what was going to happen with my vehicle. And keep my spirits high through it all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was great and the work on my truck was exceptional. Thanks to Ryan, the manager, for keeping me up to date on the progress of the repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
It took 5 weeks and I was billed by the rental car company for extra days. Also, the right front window visor was left unattached in the bed of the truck
Customer Service - 3.5/5.0 -
I was told I would get regular check ins and only received 1. The rest of the time it was me calling in to check on the finish date, which I was given more than 1.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Very nice and helpful employees.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, I was impressed. The shop was clean, the staff friendly, and my repairs done were quality. I'd do it again, if needed. Which hopefully I won't soon-stupid deer!
Repair Quality - 5.0/5.0 -
Looks great! Can't even tell it was damaged.
Customer Service - 5.0/5.0 -
They kept me updated every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pam is super knowledgeable and helpful, and Courtney is very friendly and helpful too!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Gap on hood seems big