Classic Collision South Newport News
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Newport News, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleasant experience from the beginning to the end. I am very pleased with the repair of my vehicle. Very professional! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and the epitome of customer service.
Customer Service - 5.0/5.0 -
See first question!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was awesome!! The repair did take a little longer than I expected but it was worth every bit. They put a lot of effort into it and I was really impressed. I would use them again! But I don’t want to jinx myself! It was good!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The process took a little longer than I expected but the results were priceless!! I got my car back fixed and ready to go!!!! Woooohoooo!!
Customer Service - 5.0/5.0 -
Customer service was excellent! I absolutely loved the whole experience so much so that they fixed both the front and rear of the car!
Returned Clean
Likely to Recommend - 4.5/5.0 -
10 for the good job they do, but 9 for the extended time might happen.
Repair Quality - 5.0/5.0 -
It looks like real with nothing was happened before. Good job.
Customer Service - 4.5/5.0 -
They moved the pickup day many times due to the problems of fixing or parts and short of manpower but always be nice to customer with apologies. Nice guys,Dan and Flex.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place is amazing . Communication is awesome let me know step by step about my car being repaired. Made sure it was fixed in a timely manner and fixed correctly in that timely manner. Customer service when walked in the place was all smiles and pleasant.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done RIGHT. No fuss. No excuses. I am a satisfied customer. I would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied with the professionalism of the company and the work that was done on my vehicle. They treated my vehicle like it was there own. Thank you
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
After receiving the car back I noticed that the air conditioning was blowing hot air, but I returned to the shop and they fixed the issue at no cost within the hour.
Customer Service - 4.5/5.0 -
Friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan was very efficient and kept me informed every step of the way the work was done and I am completely satisfied he did an amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional fast and gave updates as the process went on
Customer Service - 5.0/5.0 -
very professional fast and gave updates as the process went on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, repair looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The new hood and fender was not blended. Two different colors. I am requesting that my car be inspected. Picked it up 6/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I’m disappointed with the quality of the work.
Customer Service - 0.5/5.0 -
The way my repairs were done is awful.
My Experience - 5.0/5.0 -
Nice to have them update me with how the repair job was going. Very pleased with the repair. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys got my car looking like a brand new car.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend their shop to others
Repair Quality - 5.0/5.0 -
They did incredible job on my vehicle! They made my car look brand new, I love it and will recommend them to others.