Clean Fleet Auto Body, Inc.

4.7 (400reviews)
100%
4432 Hearst St.,  Metairie,  LA  70001

For over 45 years, we have been here when you needed us! We are your local, family-owned state-of-the-art facility and have OEM certification. We provide a high level of guest communication throughout the repair process including text and email messaging with vehicle owners. So we are going to make sure that we do everything humanly possible to get your vehicle back to how it was before the accident!! We guarantee it!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (400)

Likely to Recommend

Repair Quality

Body & Paint work is great (as usual). Only reason I didn’t use 10 is that the front headlight quit working and I need to bring the car back.

Customer Service

My main comment is that I had to initiate every status update. Otherwise fine.

Likely to Recommend

Repair work is excellent

Repair Quality

Customer Service

Would like to see updates on progress of repairs

Likely to Recommend

Repair Quality

Clean fleet does great body work. They are very professional from the beginning to the end. They are great to work with.

Customer Service

Likely to Recommend

I have and have never heard a complaint

Repair Quality

I have used Clean Fleet in the past and have never been disappointed.I highly recommend them.

Customer Service

Everyone is helpful and attentive to my concerns and time schedule if possible.

My Experience

Clean Fleet has always done exceptional work. They are the only auto body shop I trust with my vehicles

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was told repair would take one week. Two weeks max. It actually took 1.5months. Not happy with the efficiency

Customer Service

I had to personally call for updates on my car

Likely to Recommend

Repair Quality

The repair looks good

Customer Service

Good. I was informed when the car was being worked on, but it sat for about a week before hearing anything from Clean Fleet

Likely to Recommend

Repair Quality

Third time I have used Clean Fleet for my vehicles. Tommy has always taken great care of all my concerns. Car comes back in excellent condition. Recommend highly.

Customer Service

Courteous and professional

Likely to Recommend

Repair Quality

Took too long

Customer Service

Likely to Recommend

I have been recommending y’all for year's

Repair Quality

Customer Service

Because I was the one reaching out weekly

Likely to Recommend

Repair Quality

Customer Service

It was ok

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Could communicate repair status more consistently.

Likely to Recommend

Repair Quality

Customer Service

Staff is very welcoming!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall the service was good! Maybe the pandemic had some thing to do with the overall service

Repair Quality

The service was great 👍

Customer Service

Awesome

Likely to Recommend

As far as the body work I am very satisfied with the highest score. I am sure if I had someone else handling my claim in the office it would have been a 10. She definitely needs more training in communications.

Repair Quality

It looks like the repair was performed as quoted.

Customer Service

It looks like the repair was performed as quoted. I had no interaction with the personnel performing the body work.

Likely to Recommend

I cannot complain about the work done. My car looks brand new

Repair Quality

Totally satisfied with the work done on my vehicle

Customer Service

Customer service was good. A couple of time I was not able to reach them