Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people and work is amazing but the people they order parts from are real jerks.
Customer Service - 5.0/5.0 -
People are prestige
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will be the body shop I refer people colleagues to and, should I ever need work again (fingers crossed I won't!) I'll be a repeat customer for sure.
Repair Quality - 5.0/5.0 -
Car looks great. Thanks.
Customer Service - 5.0/5.0 -
Stacie and the rest of the people I interacted with were very friendly, approachable and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
we have brought a few cars in before and have always told our friends how well we are taken care off
Repair Quality - 5.0/5.0 -
Great people and great work on my car
Customer Service - 5.0/5.0 -
friendly, helpful, and authentic
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience. Stacie is wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wish I wasn’t in an. accident but having used C&C before was very happy with the repair Car looks brand new Thanks for your expertise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional customer service Excellent workmanship
Customer Service - 5.0/5.0 -
They Do everything to make the experience Go smoothly constant update on progress All questions answered
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and quality work. I greatly appreciate the whole team and how thorough they were. Thank you
Likely to Recommend - 4.0/5.0 -
Thank you.
Repair Quality - 4.0/5.0 -
Thank you.
Customer Service - 4.0/5.0 -
Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The office team was so polite, friendly and efficient. Really great experience!
Returned Clean
My Experience - 5.0/5.0 -
Great job. Looks brand new.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was top notch, communication was great and you took all the hassle out of getting my car repaired. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great. I thought the repair would have taken less time but I don’t know what all goes into the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could not have been happier with my experience with coach and carriage. What started as a problematic and stressful event could not have gone more smoothly. I really appreciate the constant updates and the thoughtful and responsive attention and care. You folks are top-notch!
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
I could not have been happier with the service Coach and Carriage provided! They were so great about keeping me constantly updated and were able to work with my request to get the car a few days earlier than scheduled. I'm never going to use another body shop!
Customer Service - 5.0/5.0 -
They clearly take customer service very seriously. Totally attentive and responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall reception and service was great. Duration of repair was longer than I had hoped for