Coach and Carriage Auto Body - Watertown

5.0 (355reviews)
100%
66 School St.,  Watertown,  MA  02471
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Shop AssistantSparkles

In operation 55 years.

Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (355)

Likely to Recommend

Repair Quality

Walter was very knowledgeable about the whole process of getting my car repaired. This was my second visit to get my car repaired and everyone was attentive and I would recommend Coach & Carriage to friends and family.

Customer Service

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Likely to Recommend

highly recommend

Repair Quality

great people to deal with

Customer Service

top notch service

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Likely to Recommend

Repair Quality

I only wish they finished everything. I understand not knowing if the money would be available, why they were hesitant to do all the repairs. But it did come. That's business for u, don't wanna get screwed over.

Customer Service

Things were done in timely fashion. Quicker than I thought.

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

The Rav4 was rear-ended by a truck. I thought it would be a total loss, but cosch and carriage fixed it promptly and smoothly. They did a great job keeping me informed, getting all the parts, and when I picked it up it was good as new.

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Would recommend to people if they can be without car for 2 weeks or could afford rental

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The best

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great team. Clear communication!

Customer Service

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My Experience

This is the second time I’ve used coach & Carriage and for the second time I’m very satisfied with the service and price.

Likely to Recommend

Repair Quality

Great professionalism and great work. I was extremely pleased with the work done.

Customer Service

Professional, friendly and the cost were reasonable.

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My Experience

It took these guys less than a week to fix my bumper and finder then to top it off the washed my car twice to make sure i was satiisfied

Likely to Recommend

Repair Quality

Quick quality work

Customer Service

They was both amazing

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Repair Quality

Customer Service

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My Experience

Stellar service, quick and great communication!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

My experience with Walter and Lauren at the shop was great. They are kind, communicative, and customer service- oriented. I'll be recommending to all of my friends! Thank you for making the accident repair a painless process.

My Experience

Great workmanship and the text system to keep me apprised of progress was really helpful. Excellent experience and excellent customer service.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Took a long time

Customer Service

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Likely to Recommend

I have rerecommended Coach and Carriage to my relatives, friends and neighbors.

Repair Quality

Quality of workmanship and friendliness of staff was outstanding!

Customer Service

Lauren and Walter were great to work with. Any questions I had were timely answered.

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