Coach and Carriage Auto Body - Watertown
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Coach and Carriage did a fantastic job with my car. It looks as good as new. Joe and his team are excellent and I will go back again if I ever have a car issue. 10/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and his team did an amazing job fixing my car after it had been torn up by Sullivan Tire. It looks as good as new and they were kind and communicative throughout the process. If I ever have car trouble again and need to go to a body shop I’ll go to Coach and Carriage. Really great job!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair job was excellent
Customer Service - 5.0/5.0 -
Customer service was great
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark and Joe were excellent. Friendly, knowledgeable, and negotiated with insurance to make sure the repairs are done to their high standards. Thank you.
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
I’m very satisfy with everything that they did. They have great customer services and I would recommend them for all my vehicle repairs.
My Experience - 5.0/5.0 -
Good job. Car looks great. Excellent communication. Regular updates were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great to work with. Car looks great
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0 -
I would highly recommend them.
Repair Quality - 5.0/5.0 -
I am very happy with the work that Coach and Carriage did.The bumper cover replacement was excellent.The paint job blended excellent with the car.The car was washed and buffed out great when I picked it up.They also were very accommodating in returning my rental car.
Customer Service - 5.0/5.0 -
The customer service was top notch.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
We are thrilled with the repair! We appreciate the expertise and care the team gave our car. THANK YOU!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a repeat customer. Coach and carriage always comes through with excellent work and pride. I won’t go anywhere else but coach and carriage in Watertown for auto body work. Thank yoi
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe is the reason for having the work done at Coach & carriage. Everything went as described with an amazing outcome. Everyone was great to deal with and the workmanship was outstanding. No reason to go anywhere else. Thanks 👍
Customer Service - 5.0/5.0 -
We were kept up to date on the progress and the project was completed on time.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and workmanship in fixing my car dent and scratches.
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Coach and carriage were superb in all respects- communication, setting realistic expectations about the extent and time frame for the repair, sticking to the time frame and doing just beautiful work. I couldn't have asked for more and thank the heartily.
Likely to Recommend - 5.0/5.0 -
I've already told many how great they were.
Repair Quality - 5.0/5.0 -
They deserve a 10+++
Customer Service - 5.0/5.0 -
Lauren and the general manager were extremely helpful. They treated me with the utmost respect, were available for all questions," and set realistic expectations.
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My Experience - 5.0/5.0 -
The works looks very good and we found Lauren very helpful. We would recommend Coach and Carriage to others.
My Experience - 5.0/5.0 -
To answer your 1 survey question: YES YES YES YES YES YES YES YES YES YES!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care of everything with minimal effort from me. The results were great and my car looks brand new again.
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Joe is the absolute best. My truck looks like it did when I got it from the dealership years ago. Can't thank Joe and his team enough. Lauren made the scheduling and administrative process easy. These guys are top notch.
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone!
Repair Quality - 5.0/5.0 -
Joe is the best! My truck looks great, communication was awesome and I feel like he completely had my back with the insurance company. I had a great experience with Joe at his former shop and spent time to track him down because he does great work and is an honest good guy. I would recommend Coach and Carriage Watertown to everyone!
Customer Service - 5.0/5.0 -
Joe and Lauren are awesome! Top notch customer service!