Serving SW Florida for over 25 years, Coastland Automotive Services is a family owned and operated business with locations in Naples, FL and Bonita Springs/Estero, FL. Our Bonita Springs, FL facility holds current OEM Certifications for Tesla, Porsche, Mercedes-Benz, Honda among others. We are i-Car certified and our goal is and has always been to put the customer first. High quality repairs and great customer service is a recipe for success that we have followed diligently. We offer text and email messaging to vehicle owners through CCC One, customer pick up and drop off, extended business hours and a small rental fleet for customer satisfaction.
|Mon||7:00 am - 4:00 pm|
|Tue||7:00 am - 4:00 pm|
|Wed||7:00 am - 4:00 pm|
|Thu||7:00 am - 4:00 pm|
|Fri||7:00 am - 4:00 pm|
|Sat||8:00 am - 12:00 pm|
Don't bother. There isn't anything you will say that changed my opinion of how poorly you handled my repair and claim.
The vehicle was not properly fixed the first time, I had to take it in two more times to have it fixed and I ended paying $416 on a rental car that the manager had stated they were going to pay due to my vehicle not been properly ...
The vehicle was not properly fixed the first time around and had to take it two other times to have it fixed
I go out of my way to tell everyone that I come into contact with my horrible experience at Coastland Auto Body so that they do not make the same mistake and end up in the situation I was/am in
Horrible customer service as well as the quality of repair
Cliff lied to me on several occasions over the course of two months
I received 2 text messages promising regular status updates. I received none, nor did I receive responses to my texts. After picking up my vehicle I received a superfluous text informing me that I had picked up my vehicle!
The repairs were incomplete. I am not satisfied with the work. I have to bring the car back in with the new punchlist to be done to the car. The vehicle was in the shop for over two weeks.
The car was not to my satisfaction, my car shuts off if my door is not shut properly. The door was not installed properly. Coastland auto is aware, I have to bring it back in. They had my car for over two weeks and did not meet my...
Each time I would call for an update, or the young lady would follow up with a phone call for an update she would never give me an exact time and dates. I always had to follow up with questions to further clarify. This was quite f...
When I came in for the estimate = 10. When I picked-up the car = 10. The period in between, not so good. Lack of communication and returned calls when promised.
Quality of the work was excellent. Estimating process was efficient and cost came in exactly where they estimated...no surprises!
Great job & done fast thank you
Very pleased with work done on my vehicle would definitely recommend it to anyone who is in need of body work to their vehicles!
Great service. Good people