Coggin Collision at The Avenues

4.6 (599reviews)
91%
10845 Philips Highway,  Jacksonville,  FL  32256

20 years at this location.

We are in the people business committed to exceeding the expectations of our guests, team members and community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 11:30 am
* Holiday hours may differ.

Reviews (599)

My Experience

Michelle was very professional. Eddie was very professional he communicated with me throughout the whole process. The customer service was excellent! Thank you

Likely to Recommend

Repair Quality

Eddie was great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Tom did a great job keeping me informed on step-by-step.What's going on with the truck.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Personally, I believe that after-repair service is extremely important. It's what drives repeat business and recommendations, because sometimes repairs might not be completely perfect the first time around.

Repair Quality

The representative I communicated with was attentive, listened to my concerns, and addressed the issues with my vehicle in a professional manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mr Steve at Coggin has went over and beyond to make sure I was at ease threw out my whole entire experience with Coggin. He has communicated with me the whole way through keeping me updated with everything and got my car back to me with in a short period of time. I thank him so much for everything! Thanks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job !!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team are great at keeping you we'll informed of the progress of your vehicle's care.

Customer Service

Returned Clean

My Experience

Eddy, who was a contact person made this whole process extremely smooth and seemless. Thank you

My Experience

The staff, from front desk to back office, were incredibly nice. But that was not enough to overcome my disappointment from waiting 4 weeks to get my car back. Based on past experience, with a different shop, it should have taken approx 10 days to 15 days to complete the work. My guess is that they split their body shop employees with the service shop next door. Whatever the reason, I wouldn’t consider using them again, unfortunately. I couldn’t take the risk of being without my car again for a month.

My Experience

Likely to Recommend

The completed work is amazing.

Repair Quality

The color is a perfect match. Incredible repair.

Customer Service

Steve was upfront with all issues.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took 17 days to replace back hatchback window

Customer Service

My Experience

My Experience

Team was great. Eddie Forrester was great. Would recommend your business. Thank you very much.

My Experience

They did an excellent job on my vehicle. Eddie was very helpful and attentive. Will definitely recommend.

My Experience

Great work done looks like it was never in an accident.

My Experience

color matched and repaired my bumper beautifully & fast