Cole Chevrolet-Gmc
In operation 42 years, 34 years at this location.
Cole Chevrolet Cadillac Inc. is a family-owned auto repair business that has been serving the community since 1984. Our Body Shop is a leading automotive repair facility located in Bluefield, WV. Being a Direct Repair Facility for most insurance companies, we have been selected as an approved repair facility in the insurance industry. Customers are able to bring their car to us knowing we provide the highest quality of work with a faster claims process. We are an iCar Gold Body Shop. The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. Our commitment to our customers is what separates us from the rest. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Troy is a most excellent shop manager with great rapport with customers. Mike also helpful in arranging the rental vehicle. Overall great experience.
My Experience - 5.0/5.0 -
The repair looks great. The car was also washed and vacuumed. That was not expected but we are very grateful for. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The courtesy that all of the staff showed was exceptional. The amount of time it took to get my vehicle back was faster than I expected. The quality of the work excellent. I would definitely recommend Cole Chevrolet to anyone that needs body work done on their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Cole Chevrolet were very nice and professional. I received timely updates throughout the repair process and they finished faster than expected. The repairs were also very thorough.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, excellent staff.
Customer Service - 5.0/5.0 -
Great people
My Experience - 5.0/5.0 -
It looks & smells new … haven’t anything to complain about … Thank you & yes would recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service!!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work. Looks brand new
Customer Service - 5.0/5.0 -
My truck looks as good as new. Great job and very professional staff. Thanks for a great experience
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
As always, we are very pleased with service provided by Coke Chevrolet
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
You all did an excellent job on my car.. It looks so good..I appreciate your work and everyone is so very nice .. Thank you all!!
Likely to Recommend - 5.0/5.0 -
I’ve been telling everyone what a great job they did and the friendliness of everyone..
Repair Quality - 5.0/5.0 -
Was very pleased with the work.. They did an excellent job..Everyone is so very nice ..Very pleased with my car!!
Customer Service - 5.0/5.0 -
Very satisfied, they kept me updated on all the progress details…
Returned Clean
My Experience - 5.0/5.0 -
Thank you to the whole team who fixed my Ford Escape! Looks like new! Love it! I also appreciated the text messages with communication of the entire process.
Likely to Recommend - 5.0/5.0 -
Yes and I have retained the information for when and if I need assistance again!
Repair Quality - 5.0/5.0 -
Everyone on the team was so awesome! My repair was done beyond expectations. I can’t thank you all enough!!! I am so happy!
Customer Service - 5.0/5.0 -
Communication was awesome!
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0 -
Repair looks good and came in on schedule. Kept updated. Handled rental return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very fine job.I am very pleased with there job.I would recommend them to my friends and family Very good job.Thanks
Customer Service - 5.0/5.0 -
They did a very fine job.I am very pleased with there job.I would recommend them to my friends and family Very good job.Thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent customer service and work.
Repair Quality - 5.0/5.0 -
So far so good.
Customer Service - 5.0/5.0 -
Excellent customer service and communication.
My Experience - 5.0/5.0 -
The repairs were wonderful, and I was excited to see that the team also replaced my floor mats inside! A nice bonus. I don’t have anything bad to say.