Cole Chevrolet-Gmc
In operation 42 years, 34 years at this location.
Cole Chevrolet Cadillac Inc. is a family-owned auto repair business that has been serving the community since 1984. Our Body Shop is a leading automotive repair facility located in Bluefield, WV. Being a Direct Repair Facility for most insurance companies, we have been selected as an approved repair facility in the insurance industry. Customers are able to bring their car to us knowing we provide the highest quality of work with a faster claims process. We are an iCar Gold Body Shop. The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. Our commitment to our customers is what separates us from the rest. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
As far as I can tell everything is fine and you guys even cleaned truck up. Thanks a truckload !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As far as I know the work is perfect. No complaints from me. I would highly recommend Coles.
My Experience - 5.0/5.0 -
This was the greatest experience I’ve ever had with a vehicle-best collision department in the area definitely! I will use them again if need be. Very professional and they did a great job.!
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop! I took my vehicle for three or four different estimates, but I did not go to your business. When I talked to the insurance man, I told him to pick whoever I didn’t know. I’ve never had to use a service like this before. He chose you and I think God that he did because you guys are awesome. I will highly recommend you and I will use you again.
Repair Quality - 5.0/5.0 -
My vehicle looks perfect, great job! Thank you very much! I will use you again if I ever need it
Customer Service - 5.0/5.0 -
All the employees were fabulous!
Returned Clean
My Experience - 5.0/5.0 -
Excellent service - they even cleaned and washed the car!
Likely to Recommend - 5.0/5.0 -
Coles is always my go to shop
Repair Quality - 5.0/5.0 -
Coles has always done excellent work on any repair we have had.
Customer Service - 5.0/5.0 -
Excellent customer service. Always prompt and courteous
Returned Clean
My Experience - 5.0/5.0 -
Had excellent communication with Troy and Mike. Job was flawlessly done. Thank you!
Likely to Recommend - 5.0/5.0 -
2 episodes of repair both done in a professional and perfect repair.
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Excellent job. Gracious professionalism.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience kept us informed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone friendly and courteous and I was kept up to date on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished in the time frame I was given.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The back of my passenger seat and back passenger door are covered in something that looks almost like paint. Plan to contact someone tomorrow about it
My Experience - 5.0/5.0 -
This claim/repair went very easy for me due to the guidance of the Cole collision center staff. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I was very satisfied
Repair Quality - 5.0/5.0 -
Y'all did a very good job
Customer Service - 5.0/5.0 -
Yeah I left my car when I got it back. Y'all did a very good job in fixing it
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so kind and they got me in and out very quickly. They fixed my Hyundai Kona and it looks great! Thank you Cole Chevy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Cole Chevrolet to anyone
Repair Quality - 5.0/5.0 -
They got my car repaired quicker than I expected and did great job.
Customer Service - 5.0/5.0 -
Very friendly and very helpful
My Experience - 5.0/5.0 -
Super friendly. Car looks amazing went above and beyond. Also done ahead of schedule.
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service done ahead of schedule and even vacuumed out the car
Customer Service - 5.0/5.0 -
Very friendly and helpful