Cole Chevrolet-Gmc

4.9 (1,803reviews)
99%
1156 Big Laurel Hwy.,  Bluefield,  WV  24701

In operation 42 years, 34 years at this location.

Cole Chevrolet Cadillac Inc. is a family-owned auto repair business that has been serving the community since 1984. Our Body Shop is a leading automotive repair facility located in Bluefield, WV. Being a Direct Repair Facility for most insurance companies, we have been selected as an approved repair facility in the insurance industry. Customers are able to bring their car to us knowing we provide the highest quality of work with a faster claims process. We are an iCar Gold Body Shop. The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. Our commitment to our customers is what separates us from the rest. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Ram

Reviews (1,803)

My Experience

I always use Coles body shop locally there is no comparison . They are the best!

Likely to Recommend

If there was an 12 on here I would have given them a 12

Repair Quality

Customer Service

These guys did a great job, I would highly recommend them to my friends and family

Returned Clean

My Experience

Awesome job, very satisfied. Looks great!

Likely to Recommend

Repair Quality

Fast, friendly, on time, communicated well! Dam good work.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did a phenomenal job on my car I was so excited that before I left I got to put on my personalized tags to drive home Thank you from the bottom of my heart

Likely to Recommend

Repair Quality

I was completely happy withe work done and how quick your guys were able to repair the damage so quickly and they did a phenomenal job

Customer Service

Returned Clean

My Experience

I was impressed, they took care of everything. Got the rental car repaired my car. Took care of the rental when completed. Everyone was friendly. One of my better experiences in this type of a situation. Thank you all very much , and God bless.yall.

My Experience

Done way earlier than expected , scrubbed clean, great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very respectful, helpful and down right good at what they do!

Likely to Recommend

Repair Quality

Superior service-totally satisfied!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Troy is excellent - as is Anthony

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The staff In the Cole Chevrolet body shop were professional and very friendly. Would recommend all my friends to consider using their services!

Customer Service

Returned Clean

My Experience

Everything went very smoothly ! Carol Biggs

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend the body shop for any damage repairs!

Repair Quality

Cole Chevy Body Shop has great customer service, turn around time, and quality work. This is the second vehicle I have had repaired after an accident and the body shop has done a phenomenal job both times. I had to have paint work this time and it looks perfect. Highly recommend!

Customer Service

Great customer service

Returned Clean

My Experience

No issues Totally perfect!

Likely to Recommend

highly recommend to anyone

Repair Quality

Repairs are good

Customer Service

Customer service are highly recommended

Likely to Recommend

But facility is a 45 minute drive from our home

Repair Quality

So far

Customer Service

Kept us current with repair progress

My Experience

The repair was done well. I was kept apprised of how the job progressed and when it was completed. I appreciated that the rental car could be returned at Cole’s Chevy Repair shop. The only breakdown was informing Enterprise that the car was there for pickup. All went well. Thank you for courteous staff, and a job well done.

My Experience

Both Troy and Mike were wonderful to work with. Kept me well informed on the status of my Jeep from the original appraisal to the completion of repairs and my pick up today. Quality of the repairs was exceptional. Absolutely looks as good or better than new. Also appreciate the washing and detailing. Body shop is definitely a 10 out of 10. Very happy I chose them.

Likely to Recommend

Would absolutely recommend to anyone.

Repair Quality

Excellent. Looks like new.

Customer Service

Troy and Mike were wonderful. Kept me up to date and informed on how repairs were progressing on my Jeep.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job!

Customer Service

Returned Clean