Collision Concepts, Inc.
Collision Concepts Inc. has been in business since 1999 in Lincoln, IL. We are an Independent Collision repair provider, we take great pride in our quality and workmanship. We have the finest equipment available, to provide a first class repair. Our goal is to provide high quality repairs on a timely basis at a fair price. We also communicate with our customer electronically via text and email. We are the Leader in our market place and have a very loyal and satisfied long term customer base.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
Thank
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good tanks
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The bodywork was done very well and the detailed cleaning was much appreciated. But now when i start my truck the theft deterrent system kicks on and resets everything on my gauge cluster and radio. This has happened 7 times in 5 days.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always happy with the end results
Repair Quality - 5.0/5.0 -
I have never had any issues with dealing with them
Customer Service - 5.0/5.0 -
Always very professional and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will highly recommend Collision Concepts
Repair Quality - 5.0/5.0 -
Kudos to every employee. Came in contact with from the receptionist helping me with all my questions I had and helping me get a rental car , Andrew for helping me hook up the car seat To the gentleman who detailed my car I was not expecting that to the owner and every one else behind the scenes I will highly recommend Colllision Concepts who needs work done on their vehicle I am so grateful to have had them help with this ordeal and how quick it was done Thank you thank you for everything
Customer Service - 5.0/5.0 -
On first question
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was perfect and it was done quickly. Easy to talk to and the communication was excellent.
Customer Service - 5.0/5.0 -
Couldn’t ask for better people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with.
Customer Service - 5.0/5.0 -
Kept us very informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair is amazing! Continually kept informed during the repair process. Outstanding customer experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven’t been out to look at it but that is how confident I am with Collision Concept.
Customer Service - 5.0/5.0 -
They are all great. They brought me home the day I took my car in and when it was done Amanda brought it back to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Casie and Amanda always are great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0 -
My vehicle repairs looked like a new vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cassie was always great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very helpful could not have gone better. repair came out good as new
Customer Service - 5.0/5.0 -
excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Car was totaled by insurance
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Incredible customer service. Professional. Quick. They go above and beyond for their clients.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My first known choice
Repair Quality - 5.0/5.0 -
I can’t imagine anyone doing a better job than collision concepts excellent work great people to work with never worked with anyone quite as good as you and your staff. Thanks so much, DRG.