Collision Consultants

4.9 (785reviews)

98%

(310) 280-6000

2627 La Cienega Avenue, Los Angeles, CA 90034

98%

See Photos

2627 La Cienega Avenue
Los Angeles, CA 90034

Get Directions Website Email

About Collision Consultants

See Photos

2627 La Cienega Avenue
Los Angeles, CA 90034

Get Directions Website Email

Factory trained or certified in Maserati, Audi, Porsche, Mercedes-Benz, BMW, Tesla, GM and Lexus. We pride ourselves in quality work and strictly following OEM standards.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Alfa Romeo

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

GM Basic

I-Car

Jeep

Mercedes-Benz

Ram

Call

Website

Reviews (785)

Sort By:
Newest
Rating

696 Customers Rated

5 Stars

83.4% Complete

(655)
4 Stars

3.6% Complete

(28)
3 Stars

0.8% Complete

(6)
2 Stars

0.1% Complete

(1)
1 Star

0.3% Complete

(2)
< 1 Star

0.5% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive timeliness. Repairs are frequently described as flawless, with paint matching, bodywork, and restorations earning high marks. Many highlight how stress-free the experience was, thanks to proactive updates and thorough coordination with insurance companies. Vehicles were often completed ahead of schedule and returned clean. Customers also appreciate the convenience of loaner vehicles and seamless rental coordination. A few noted minor concerns, including delayed updates unless prompted, a vehicle returned with low fuel, minor post-repair adjustments needed, and slight delays tied to insurance processing - all shared directly by customers. Overall, the overwhelming sentiment reflects a loyal, highly satisfied customer base that enthusiastically recommends the shop to family, friends, and colleagues.

Select to learn more

Service Quality
Timeliness
Communication

"Collision Consultants always perform excellent, high-quality vehicle repairs, together with outstanding customer service. I would ..." Read more

"1010 for service, communication and professionalism. Collision Consultants and their team set the standard ..." Read more

"... worried about matching the unique color of my car, but they did a flawless job. Not only did they provide me with a loaner vehicle, but they also estimated the repair time to be a ..." Read more

"I really appreciate the great service and attention to detail throughout my repair. The process was smooth, and the team was professional ..." Read more

"Incredible service, responsive team, and excellent at handling the insurance companies. Highly recommend for quality body work with an emphasis on details."

"... they provide me with a loaner vehicle, but they also estimated the repair time to be a week—and my car was ready in just three days! I'm truly impressed with their efficiency and professionalism. ..." Read more

"Repairs finished on time and even my car was washed when I picked it up."

"They finished all repairs 2 days before the promise date. ."

"It was ready when I was promised"

"Earlier than expected and washed"

"Great communication and updates as to the progress."

"Proactive messaging and answered questions promptly throughout the process."

"I got a call at least twice a week with updates, and even when there wasn't I got a call to just check in! it was wonderful!"

"My only complaint is not receiving the progress updates that were promised."

"somewhat, once I followed up sharing when I needed my car, comms was better!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Collision Consultants always perform excellent, high-quality vehicle repairs, together with outstanding customer service. I would ..." Read more

"1010 for service, communication and professionalism. Collision Consultants and their team set the standard ..." Read more

"... worried about matching the unique color of my car, but they did a flawless job. Not only did they provide me with a loaner vehicle, but they also estimated the repair time to be a ..." Read more

"I really appreciate the great service and attention to detail throughout my repair. The process was smooth, and the team was professional ..." Read more

"Incredible service, responsive team, and excellent at handling the insurance companies. Highly recommend for quality body work with an emphasis on details."

"Repairs finished on time and even my car was washed when I picked it up."

"They finished all repairs 2 days before the promise date. ."

"It was ready when I was promised"

"Earlier than expected and washed"

"Great communication and updates as to the progress."

"Proactive messaging and answered questions promptly throughout the process."

"I got a call at least twice a week with updates, and even when there wasn't I got a call to just check in! it was wonderful!"

"My only complaint is not receiving the progress updates that were promised."

"somewhat, once I followed up sharing when I needed my car, comms was better!"

Bertha (Nissan owner) reviewed 9/21/26

I will recommend this service

Everyone is very friendly Specially Monique.

Staff very helpful

Jasmine (Honda owner) reviewed 9/18/26

Now having issues with my lane view camera that i never had prior to dropping it off. It does not work. Now i have no way of knowing how to fix it.

Claudia (Jeep owner) reviewed 9/18/26

Great service, the staff is always helpful knowledgeable enough. Turn around time on point, overall Collision Consultants is 100% great at what they do from the office to the staff working on the vehicles always 100% satisfaction.

Brad (Tesla owner) reviewed 9/16/26

Terrific service, quality work. Monique is a gem, Taylor is awesome.

Shawn (Porsche owner) reviewed 9/14/26

I recommend everyone here. You guys are the best. Have been coming here for 15 years and will never go anywhere else

Sue (Kia owner) reviewed 9/2/26

I am very happy with work that was done on my car. They took my broken car and it came back to looking like brand new. It felt like the day I bought my car at the dealership. Thanks to everyone.

Eder (Kia owner) reviewed 8/29/26

Muy bien servicio y trabajo.

Buen trabajo. Y muy amables

Jessica (BMW owner) reviewed 8/28/26

Joan (Toyota owner) reviewed 8/17/26

They do a great job and are honest.

My only complaint is not receiving the progress updates that were promised.

Excellent when I initiate the call. Monique was always available, polite & patient when I called.

Kibwe Tarik (Acura owner) reviewed 8/15/26

I'm a client forever now.

Rachel (Honda owner) reviewed 8/10/26

They were very fast and helpful! The repair looks perfect.

Pengju (BMW owner) reviewed 8/6/26

good quality

Amir (Toyota owner) reviewed 8/5/26

Alayyi (Chevrolet owner) reviewed 8/3/26

Excellent results

Great communication

Giti (Toyota owner) reviewed 7/31/26

Andrew (BMW owner) reviewed 7/31/26

repair was fast. body work and paint matching are perfect, very happy!!

Monique and Nick helped me out significantly. clear communication, fast service. The paint matching between metal and plastic body components is impressive.

Josefa (Mercedes-Benz owner) reviewed 7/31/26

Jonathan (Mercedes-Benz owner) reviewed 7/30/26

Very great job on a Matt paint Mercedes car Sam is the guy!

I would most definitely recommend Sam

Ebrahim (Mercedes-Benz owner) reviewed 7/27/26

Linda (BMW owner) reviewed 7/16/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Collision Consultants

About Collision Consultants

Reviews (785)

696 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?