Collision Experts, LLC

5.0 (178reviews)
100%
1817 5th Ave N,  Fargo,  ND  58102

In operation 4 years.

Collision Experts was started 20yrs ago by two friends, Steve & Dave. These gentlemen grew the reputation of this shop to what it is today. Summer of 2021 they decided to sell the business as they are both looking forward to retiring. Dave chose to retire December 2021 and Steve will be staying until December 2023. The new Owner Chris is excited to take the repair shop into a new technology era with the dream of expanding in the future. We are still keeping the small shop feel where you can come in with any problem and we will do everything we can to help you find a solution. We still offer free walk-in estimate and with our new estimating program estimates are done and emailed no less than 24hrs. We are also in the beginning steps of updates through text message when vehicles are here for repairs. PDR, glass repair and glass replacement are still services offered on top of the excellent repairs and paint offered at our shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (178)

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Work was satisfactory

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Everything seems to be great!

Customer Service

They kept me up to date on the status of my vehicle.

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My Experience

I appreciated the status updates when my vehicle was being repaired. Pleasant experience and would recommend Collision Experts to others.

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My Experience

My experience at Collision Experts was fantastic. From beginning to end the professionalism, organization and quality work met and exceeded my expectations. Even with a last minute rescheduling I needed to make they worked with me courtesy, respect and humor.

My Experience

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Likely to Recommend

Shop anytime my favorite person that kept me informed updated was respectful and gave me the best help possible is Kelly she works through it step by step with me on everything that was going to happen as long as she's there I will be there

Repair Quality

Kelly is the most amazing human to ever exist she was straight to the point and explained everything clear and precise

Customer Service

Kelly is the most amazing human to ever exist she was straight to the point and explained everything clear and precise please give her a raise!

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Likely to Recommend

Kelly at the front desk is an incredible asset to that company!

Repair Quality

Customer Service

Repairs done in a timely manner. Great service recovery. Kelly at the front desk was wonderful to work with!

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Repair Quality

The van looks great, the door opens smoothly again and the even argued with the insurance company and won full repairs for my vehicle.

Customer Service

They were lovely even when a shipping snafu caused unexpected delays.

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Likely to Recommend

Repair Quality

Kelly was wonderful. She communicated with me every step of the way and was always available if I needed anything prior to, during, and even after the repair.

Customer Service

Kelly and everyone at the shop were wonderful. Kelly was very personable and great to talk to. She made the process easy and as stress free as possible.

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Highly recommend. My RAV 4 was hit at a parking lot and was refer to them for the repair. I was given the estimate the very next day. Between getting the parts and the labor to me getting my car back, it took less than A WEEK, another place I checked out said the completion of repairs will be 3-4 weeks. They did awesome. Thank you so much Collision Experts and for the additional work done to my car including cleaning.

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Good

Customer Service

Good

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Likely to Recommend

The repair was great! The loaner vehicle was marginally roadworthy and soured the whole experience.

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Returned Clean