Collision Masters of Lexington East
In operation 6 years.
Collision Masters of Lexington believes in one thing, provide the best service in automobile repair in Central KY. To insure that with our employees, it is apart of our mission statement; to offer unmatched service to our customers from start to finish until their lives are back in motion. Collision Masters works with all insurance companies. We find it easier to handle the communication with the insurance, instead of the customer taking their time. With our state of the art technology, we can service our customers with text updates, manufacturer repair procedures and the proper repair to the vehicle. There is over 100 years of experience with the employees. When it comes to being in good hands, Collision Masters will deliver.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Wonderful service! Excellent communication and my car is beautiful!! Thanks Collision Masters ☆
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job on the car. Josh, David and Tyson bent over backwards to help me out. If you need body work they are the guys you need to visit.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and price. Timely and professionally done.
My Experience - 5.0/5.0 -
I filled out a survey earlier for you, but my car looks great. There was an oversight fixing it the first time it was in and I was disappointed it hadn’t all been fixed.... But....I received a call from Joshua, I took it back in for a day and everything looks great. I will definitely refer your business or be back should I need another car repair. Joshua and Tyson were both very nice, polite young men and the car looks like new. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great, the people were very nice and accommodating and I will definitely go back if I need work done to my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Los recomiendo ,excelente servicio.
Repair Quality - 5.0/5.0 -
Excelente trabajo, y terminaron mas pronto del tiempo estimado , los recomiendo .
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service let me know what was going on throughout the work
Returned Clean
My Experience - 5.0/5.0 -
thank you, so much for your amazing work . Keep up the hard work you guy’s did awsome job on my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication. Both brief and concise. Kudos to David, Tyson, and the rest of the team.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Another part on the interior of my car was damaged during my door exterior repair. I was told I would be contacted to arrange compensation but was never contacted. The owner also seemed to insinuate that I was lying about my interior being damaged after the worker had already told me it was possible that they damaged it by placing the door on the ground.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Absolutely the best customer service I’ve ever had in-regards to having my car repaired. From the front desk to guys in the garage, this shop is the most professional, clean, and caring in the business. In addition Collision Masters stays in touch with you by text during the whole process. Will definitely tell my family and Friends about them!
Likely to Recommend - 5.0/5.0 -
Already Have
Repair Quality - 5.0/5.0 -
Great Repair Shop! Dave, Josh, Tyson, and the rest of the crew are at the top of their game. Very knowledgeable, professionals, who show the upmost respect and care of their customers. No better collusion repair shop in Lexington!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a really nice job
Customer Service - 5.0/5.0 -
Everyone was very pleasant and engaging
Likely to Recommend - 5.0/5.0 -
Great work. I really appreciated the professionalism and friendliness. Tyson kept me informed on what was goingon with my vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great and efficient service
My Experience - 5.0/5.0 -
Completely satisfied from start to finish. Collision Masters kept me updated on the progress of my repairs by text messages, which works best for me during my busy schedule with work. I would not hesitate to recommend them to even my most particular friends. Keep up these standards Collision Masters!!! Sherri
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t even tell anything happened to my car!
Customer Service - 5.0/5.0 -
Very professional, kind, timely, communicative, and also completely transparent about cost. Will be recommending this company to others.