Collision Pro

4.8 (472reviews)
94%
7189 Hwy 11,  Carriere,  MS  39426

Collision Pro is a family owned auto body repair business that has been serving the community since 2013. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (472)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlight that vehicles were returned looking brand new, with perfect paint matches and thorough cleaning. Communication stands out as a key strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is frequently commended, with several vehicles completed ahead of schedule. A few customers noted delays due to parts availability or weather, though these were handled transparently. One customer expressed dissatisfaction after a battery was not disconnected during repairs, resulting in damage. Overall, the vast majority of customers are highly satisfied and enthusiastically recommend the shop.
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"... happy with Collision Pro from the Owner, Staff and Exceptional work by the technicians. First Class in every way. My SUV looks brand new." Read more
"Collision Pro did a phenomenal job on repairing our vehicle. They kept us up to date with the repair schedule ..." Read more
"I am totally satisfied with the work that was done to my car at Collision Pro. The staff is very friendly and ..." Read more
"Took excellent care of my car! Clean paint and even gaps."
"Paint match was perfect!"
"Good communication. Vehicle was completed fast. Excellent customer service."
"... looks great, the customer service was amazing and it was completed earlier than expected. Merry Christmas! 🤗" Read more
"... blends in with the rest of the car. Excellent work. Had the vehicle ready earlier than stated since we needed it for a trip. I would recommend Collision Pro highly." Read more
"Great experience- quality repairs and in a timely fashion."
"Took a little more time because of more damage than originally anticipated. But I didnt find that a problem. Good ..." Read more
"... seamless, painless experience with Collision Pro. Kept me informed of the repair timeline, vehicle completed as promised and CLEAN when I picked up." Read more
"We received text message updates almost daily"
"Biggest item was clear frequent communication. Still have a few things to finalize but the repair ..." Read more
"Absolutely. I was informed of everything they did and the staff is amazing"
"... insurance company, part place sent bad parts. But collision pro, handle it well, they informed me on the delay…" Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I wouldn’t recommend the shop to my worst enemy

Repair Quality

Paint didn’t match didn’t complete. The bodywork lied on the estimate charged my insurance for brand new tail lights left the old tail lights in it there are scuff marks on them

Customer Service

Very unprofessional as soon as I told him, I didn’t think the paint matched which I have pictures to prove that it doesn’t match they were very rude

Returned Clean

My Experience

A pleasure working with the staff, reliable work and on time, professional staff

My Experience

Exceptional service. Went above and beyond my expectations.

Likely to Recommend

Repair Quality

Went above and beyond my expectations with the repairs. They actually went out of their way to repair an extra damaged piece. Car looks great.

Customer Service

Offered to stay open after hours on a Friday so that I might be able to pick up my car before the weekend. Excellent service.

My Experience

My Experience

Completely satisfied with everything they did for us. James and Sarah were very professional and knowledgeable in helping us know they did a great job and helping us understand repairs and entire process on our car. Collision Pro will be highly recommended by us! Thank you

Likely to Recommend

Already told family and friends if they ever need anything, Collision Pro is the best.

Repair Quality

The staff was very knowledgeable and helpful in every way. James and Sarah were the best in every way of keeping us informed.

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

No major problems or complaints. All is good.

My Experience

Great work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

In addition to this body repair we Have had incidents in the past and Collision Pro in Picayune has done Exceptional work on our Vehicles. We have been so happy and will never bring our vehicles anywhere else. The Staff is Great and the Paint Technician is a Master at his craft. Thank you so very much again for always taking care of Us. JoAnn & Sal D

Likely to Recommend

Repair Quality

I am always very happy with Collision Pro from the Owner, Staff and Exceptional work by the technicians. First Class in every way. My SUV looks brand new.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great work, great communication

Customer Service

Likely to Recommend

Repair Quality

Everyone was quite professional and helped get my Volkswagen back to me as good as new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice people to do business with the atmosphere when you walk into the building feels so peaceful,welcoming, most of all trustworthy great place!!!!

Customer Service

Returned Clean

My Experience

They were kind and kept me updated

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

Awesome customer service

My Experience