Collision Solutions

4.9 (663reviews)
96%
1225 Hwy 327,  Silsbee,  TX  77656

In operation 16 years, 15 years at this location.

For years, we've been the leader in the automotive repair industry by providing quality repairs with minimal cycle time. Our reputation is built on our customer satisfaction and service. We'll help you handle your claim with your insurance company and explain the collision repair process. We have a friendly and experienced staff that is always willing to help you through the process. We have a lifetime warranty on all repairs and offer free estimates. We are a direct repair facility for All State, Farm Bureau, Germania, CEI, Encompass, Progressive, and Met Life, among others, and work well with any insurance company. We treat every vehicle like it is our own and every customer like family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (663)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Made everything easy to accomplish. Great experience. Definitely recommend. Thanks to everyone involved.

Likely to Recommend

Have already recommended to several people.

Repair Quality

Customer Service

Very nice and friendly. Made this a smooth experience.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

looks good

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly employees. Great job. Very efficient. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks like it never happened. We've used Collision Solutions before and have always been satisfied with them. Everyone is beyond friendly and helpful. Thanks again Kenny for another perfect job.

Customer Service

Returned Clean

My Experience

my truck looks new it looks better now than it did before the wreck took place. Well done!

Likely to Recommend

Repair Quality

my truck looks better now than it did before the wreck, y'all do great work!

Customer Service

Returned Clean

My Experience

Looks good 👍

Likely to Recommend

Repair Quality

Everything went well car looks good

Customer Service

Returned Clean

My Experience

Great communication and perfect work. Body work came back just like new!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your assistance. The process was easy and smooth and kept in touch all the way! Great service

Likely to Recommend

I would just tell whomever I recommended them to about the situation being different than was explained.

Repair Quality

We thought we would hear from Collision Solutions as it was explained to us over the phone but we never heard a peep from them until the job was complete and the vehicle was ready. Not sure what that whole spiel was about but all in all not a bad experience.

Customer Service

We thought we would hear from Collision Solutions as it was explained to us over the phone but we never heard a peep from them until the job was complete and the vehicle was ready. Not sure what that whole spiel was about but all in all not a bad experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional Work good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always do a great job, and get it done right the first time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great to deal with and workmanship also well above expectations

Likely to Recommend

Repair Quality

Customer Service

My Experience

Let’s begin with the friendliness of the Staff. Followed by professionalism and customer consideration. Regular updates on progress. Finally, quality of job. Cody, Kenny and receptionist (sorry, didn’t get her name) represented Collision Solutions very well. Y’all will be my go-to for future jobs, if and when necessary. Thanks for an awesome job. Mark and Michael Ann Barnes

Likely to Recommend

Repair Quality

I’ve expressed my satisfaction in an earlier response. Please refer to that solicited response. I/we are still very satisfied with all aspects of the repair job. Thanks for the follow-up.

Customer Service

My Experience

Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean