Collision Solutions

4.9 (669reviews)
97%
1225 Hwy 327,  Silsbee,  TX  77656

In operation 16 years, 15 years at this location.

For years, we've been the leader in the automotive repair industry by providing quality repairs with minimal cycle time. Our reputation is built on our customer satisfaction and service. We'll help you handle your claim with your insurance company and explain the collision repair process. We have a friendly and experienced staff that is always willing to help you through the process. We have a lifetime warranty on all repairs and offer free estimates. We are a direct repair facility for All State, Farm Bureau, Germania, CEI, Encompass, Progressive, and Met Life, among others, and work well with any insurance company. We treat every vehicle like it is our own and every customer like family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (669)

Likely to Recommend

Repair Quality

Great job but have questions

Customer Service

Got to go back for a check up

Returned Clean

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Repair Quality

The car looks amazing

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They were so nice I went by there all the time to check on my vehicle they were never rud to me

Customer Service

Very nice all of them

Likely to Recommend

They have always done a good job and I recommend them to friends and family.

Repair Quality

They are very informative and kind.

Customer Service

I work in customer service and I was impressed by their customer service.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Excellent service with caring personnel. They helped in every way and kept me posted with progress. Thank you!

Customer Service

Great care from the staff.

Returned Clean

Likely to Recommend

They did good quality work and they did exactly what they said they would do

Repair Quality

Excellent work and great service. Couldn't ask for better service or craftsmanship Thank you for your help.

Customer Service

Excellent work and great service. Couldn't ask for better service or craftsmanship Thank you for your help.

Likely to Recommend

Repair Quality

Very polite, prompt, professional, and good work.

Customer Service

Returned Clean

Repair Quality

Parts should have been changed but yall said insurance wouldn't pay witch I call BS. shouldn't be able to tell what was damaged after work was done. But you can tell on the bumper,fender and mirror

Customer Service

I feel like alot of corners where cut. It's like yall do what makes the insurance happy rather than the customer.

Likely to Recommend

Repair Quality

New tailgate had a dent in it.

Customer Service

Likely to Recommend

Already recommended them to friends

Repair Quality

Very fast and great service

Customer Service

Very easy to work with

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Best in the area!

Repair Quality

As always, Collision Solutions did wonderful work! They are great!

Customer Service

Thumbs up all the way

Likely to Recommend

yes i would

Repair Quality

This was my first experience having to use my auto insurance coverage. Once i made my claim, the whole process was very easy. I was taken care of by Germania and the body shop. I didn't have to worry about anything. I was very satisfied.

Customer Service

The folks at the shop were very helpful and did a fantastic job on my truck.

Likely to Recommend

Repair Quality

All repairs look as the day I purchased the truck. No complaints.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean