Collision Solutions

4.9 (664reviews)
96%
1225 Hwy 327,  Silsbee,  TX  77656

In operation 16 years, 15 years at this location.

For years, we've been the leader in the automotive repair industry by providing quality repairs with minimal cycle time. Our reputation is built on our customer satisfaction and service. We'll help you handle your claim with your insurance company and explain the collision repair process. We have a friendly and experienced staff that is always willing to help you through the process. We have a lifetime warranty on all repairs and offer free estimates. We are a direct repair facility for All State, Farm Bureau, Germania, CEI, Encompass, Progressive, and Met Life, among others, and work well with any insurance company. We treat every vehicle like it is our own and every customer like family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (664)

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Repair Quality

Communication definitely could use some work. Repair seems to be sufficient so far.

Customer Service

Returned Clean

My Experience

Great work! Excellent communication throughout the process. Lacey provided awesome customer service and assistance when needed. We have used y'all multiple times and will continue! Thank you!

My Experience

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Repair Quality

The workmanship on my truck is fantastic. Kenny kept me informed of everything that needed to be done and everything to expect. I am very pleased !

Customer Service

Returned Clean

My Experience

Thanks for the great service.

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Repair Quality

Great repair. Good communication. Thanks to all.

Customer Service

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My Experience

Tell your employees the repair on my Honda pilot looks great Professional workmanship.great job. Thanks

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Repair Quality

great job

Customer Service

Great job

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Was very satisfied with the whole process

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Thanks to everyone. Everybody did a great job.

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Repair Quality

Thank you for taking care for my car

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Repair Quality

Cody Theriot stayed on top of my claim and kept me in the loop …even though it was a difficult claim.

Customer Service

I never had dealings with Collision Solutions prior to this situation. If I ever need this service again, it will be with CS.

Likely to Recommend

I always recommend them!

Repair Quality

I have no complaints. Everyone was super nice and helpful.

Customer Service

Excellence customer service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service Employees are polite Kenny makes sure, he reaches out to you an give you updates on your vehicle.

Customer Service

Great My vehicle looked the same as when I first purchased it. You couldn’t even tell, they fixed it,

Returned Clean

Likely to Recommend

Repair Quality

I thought Kenny and the staff where all professional and very polite. I will take all of my business to Colision Solutions there the best.

Customer Service

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Likely to Recommend

Repair Quality

I only gave an 8 because of the problems with getting parts that wasn’t damaged and caused delays in my repairs costing me more money on rental car. Quality of of repair once finished was excellent though

Customer Service