Collision Solutions
In operation 16 years, 15 years at this location.
For years, we've been the leader in the automotive repair industry by providing quality repairs with minimal cycle time. Our reputation is built on our customer satisfaction and service. We'll help you handle your claim with your insurance company and explain the collision repair process. We have a friendly and experienced staff that is always willing to help you through the process. We have a lifetime warranty on all repairs and offer free estimates. We are a direct repair facility for All State, Farm Bureau, Germania, CEI, Encompass, Progressive, and Met Life, among others, and work well with any insurance company. We treat every vehicle like it is our own and every customer like family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I only gave an 8 because of the problems with getting parts that wasn’t damaged and caused delays in my repairs costing me more money on rental car. Quality of of repair once finished was excellent though
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Still have my truck and no idea when it will be complete
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always friendly and helpful
My Experience - 5.0/5.0 -
I was impressed with the way Collision Solutions handled everything. Their promptness in replying, friendliness, and communication was stellar. I liked being informed. They made everything so easy. Thanks for a job well done. I will recommend Collision Solutions to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Never had a better customer service in my life. The experience was painless. Thanks again!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I won’t take my can anywhere else but here. They are the best!!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service and good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Small town service professional employees
Repair Quality - 5.0/5.0 -
Car looks like it did when I bought it 5 years ago.
Customer Service - 5.0/5.0 -
Very friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I shared Collision Solutions Silsbee’s location, as a post on my Facebook page, letting everybody know how great y’all did and how God blessed me during a difficult situation with my car!! Thank y’all!!
Repair Quality - 5.0/5.0 -
Thank you Kenny Fisher, Christie Fisher, and all people at Collision Solutions Silsbee. You guys saved my car from being totaled and made a way my car to be completely fixed without breaking the bank. Appreciate y’all!!
Customer Service - 5.0/5.0 -
Thank y’all!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice people there and they got my car ready in time for vacation. I’m appreciative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent employees both friendly and knowledgeable I will definitely use again if I have an accident but sure hope I don’t anytime soon
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 2nd time using CS. Both good experiences. Crew was pleasant and professional and the quality of work was good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with the work and my car was done in a timely manner. Customer services was very professional. I was kept informed at all times and everyone was kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I absolutely love my repairs. The only problem I have is with the paint matching, which was discussed on the phone with me. I do wish it would have been a little closer but y'all still did a great job.
Customer Service - 5.0/5.0 -
I was notified regularly of the progress, and received my vehicle in a timely manner.