Collision Specialists, Inc.

4.8 (459reviews)
97%
1410 21st Ave NW,  Austin,  MN  55912

In operation 45 years, 23 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (459)

Likely to Recommend

I have suggested to many people over the years to take their business to you

Repair Quality

This was the second time they worked on my Toyota truck and I totally trust them to do the best job and in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Collision specialist inc is a good place for repair shop. They are fast and very good service. I recommended 10/10

Customer Service

Collision specialist inc is a good place for repair shop. They are fast and very good service. I recommended 10/10

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Because all the parts were not acquired to complete the repairs and took an extra week of waiting for the final part to complete the assembly

Customer Service

I was questioned as to the cause of damage, did not believe me when I told him we hit a deer.

Returned Clean

Likely to Recommend

Repair Quality

Everything went very smoothly and my truck looks great.

Customer Service

Returned Clean

My Experience

Always great service and perfection in work. Highly recommend.

Likely to Recommend

Highly recommend

Repair Quality

Truly great communication and service. Couldn’t believe we picked up the truck to find it had been detailed inside and out. Certainly was not expecting that, but just made the whole experience that much better. Will highly recommend!

Customer Service

Amazing staff and communication.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job my car looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Your part of the repair was done in the time frame you said it would be.

Customer Service

Returned Clean

My Experience

Very personable staff. While waiting every employee that walked by asked me how I was doing and if I had been helped. Also offered refreshments. Todd was wonderful to work with. Really appreciate the text communications as phone calls are often difficult for me to be able to answer during the work day. Highly recommend! Great service guys!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always good work done at CSI

Customer Service

No issues. Wish the loaners received from Enterprise in Owatonna, were of better quality.

Returned Clean

My Experience

I appreciate the continued updates, knowledge, and care I received.

Likely to Recommend

CSI is 3.5 hours away from my home. I was so worried leaving my car in another state to get fixed. I couldn’t have landed at a better place. Fully recommend to everyone.

Repair Quality

Vehicle isn’t fully repaired as a sensor is backordered but everything else looks great!

Customer Service

Literally the best customer service I’ve ever experienced in any field. What a great team at CSI!

Returned Clean

My Experience

They kept us informed about the progress of the repair. Everyone we dealt with was very friendly and professional. It is like having a new vehicle inside and out.

Likely to Recommend

Repair Quality

Everything looks great. We also appreciate the thorough cleaning on the inside. It’s like a new vehicle inside and out.

Customer Service

Returned Clean

My Experience

Thank you! I appreciate the communication throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

Everyone is always so nice. The communication is great too. So grateful!

Returned Clean

Likely to Recommend

Repair Quality

We can always expect awesome work from CSI.

Customer Service

Great job keeping us I formed through the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean