Collision Specialists, Inc.

4.8 (460reviews)
97%
1410 21st Ave NW,  Austin,  MN  55912

In operation 45 years, 23 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (460)

Likely to Recommend

Repair Quality

CSI has over exceeded my expectations. Very happy with the level of service the team has provided. Thank you for the top notch service I received!

Customer Service

Scott has exceptional customer service and was communicating with me throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

It took quite a while to get a good door. But the end results were great. Glad to have my Equinox repaired.

Customer Service

Needs improvement. Many disregarded voice mails. Eventually got everything scheduled going through the insurance agent. I am a repeat customer and never had an issue prior. Enterprise Rental wasn't able to provide a re n tal.

Likely to Recommend

Repair Quality

We appreciated the frequent updates and thorough inspection of the vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were very helpful and friendly. Their work is great!

My Experience

Could not ask any more than the service provided by CSI ( (Mark). I highly recommend them, and their business association with State Farm.

Likely to Recommend

As long as you have good insurance you couldn’t ask for more.

Repair Quality

Seems fine but time will tell. It’s only been two days since it was done.

Customer Service

Good people. Impressive repair links.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Disappointed in the final costs. Almost $900 more than the initial estimate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Communication was excellent. The repairs look perfect. The work was completed early. They took the time to make sure we understood everything right down to the smallest detail.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience