Collision Specialists
In operation 23 years.
Collision Specialists of Southern Illinois, LLC is a family owned and operated full-service auto and collision repair center. Honesty and integrity are at the heart of our values, and we will consistently prioritize doing what is right for our customers. We provide a comprehensive range of services, including 24/7 towing, full body repairs, mechanical diagnostics and repairs, vehicle maintenance, auto glass services, and detailing. Our dedicated team is committed to ensuring a seamless experience, from the moment you walk through our doors to the day you drive away with your vehicle restored to its former glory. We understand how important your vehicle is to your daily life, and we strive to minimize any inconvenience by providing timely and efficient service. Whether you're dealing with a minor fender bender or more extensive damage, you can trust us to handle every detail with expertise and care. Your satisfaction is our priority, and we look forward to exceeding your expectations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the repair. And yes, I would recommend hometown collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the best service that I have had. Thank you
My Experience - 5.0/5.0 -
I am completely satisfied with the work done on my Buick Park Avenue by Hometown Collision. My car was cleaned very well and never looked like it was involved in an accident. I am absolutely tickled by the way that you installed the Buick hood ornament on my hood. I have never had one on it as long as I’ve had it so that just made my day. Thank you very much! Be safe, be happy and have a day/night as wonderful as you are.
Likely to Recommend - 5.0/5.0 -
Should I ever have reason to recommend anyone to a repair shop in the Salem area, most assuredly it will be Hometown Collision.
Repair Quality - 5.0/5.0 -
I am very impressed with the service Hometown Collision of Salem, Illinois provided in repairing my 2003 Buick Park Avenue. My car was so well repaired I can’t tell where it got damaged in the hit and run it suffered. The replacement hood is in way better condition than the one the car had before. I know most people may not care, but I love it when my car is clean. When I picked up my car from Hometown Collision, it was sparkling in the sunlight! I am very pleased with my experience and I would highly recommend Hometown Collision of Salem, Illinois to anyone looking for commendable service.
Customer Service - 5.0/5.0 -
The personnel were were intelligent and courteous when I interacted with them every time I was there.
Returned Clean
My Experience - 0.0/5.0 -
Returned truck immediately because it shook and pulled while driving. Not sure how it was considered fixed and returned to us in the first place. It definitely wasn’t repaired.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Took 2 months and after we picked it up within 5 minutes took it back. If you turned loose of the steering wheel, the truck headed straight right for the ditch. The truck vibrated so bad with at 55 mph.
Customer Service - 1.0/5.0 -
I do not feel they were forthcoming or completely honest with all that was wrong I do believe that they knew the extent of the damage at the beginning and lied. I also believe the truck was on the frame straightener like the secretary stated and they lied.
My Experience - 5.0/5.0 -
Absolute pros from start to finish. The Hometown Collision team took our SUV, which was in terrible shape, and made it look brand new again. Seamless process and excellent results! We highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Walter and the team were outstanding to deal with. Kept me updated thru the entire process. SUV was like new again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and courteous staff, I was kept informed of the progress on my car. I will always use Hometown Collision for all my vehicle repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great and they did an excellent on the repainting of my bumper. And they also detailed my whole truck and it looks brand new
Likely to Recommend - 5.0/5.0 -
If anyone needs body work done I'll highly recommend them
Repair Quality - 5.0/5.0 -
The repaint of my bumper looked perfect. And it was also fully detailed!
Customer Service - 5.0/5.0 -
Very polite and quick
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hometown did a fantastic job repairing my car after I hit a deer. Would highly recommend them to any family or friends. They do outstanding work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Can't tell there was ever damage done. We have been here before and they always do an excellent job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service, the end result of our repair was great! Looks brand new.
Customer Service - 4.5/5.0 -
The repair staff was fantastic, the office staff could be a little less “blunt” and more personable.
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the work that was done. It looks almost as good as new. I love the color of the stripes! It took a little longer than I would like but the results are WOW!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car hasn't looked this good since it was new. Thanks for a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We always trust that the job you do will be excellent!!
Likely to Recommend - 5.0/5.0 -
You always do a great job for us! Just one tiny issue that Im sure will be resolved.
Repair Quality - 5.0/5.0 -
It looks great! Thank you so much!!❤️
Customer Service - 4.5/5.0 -
It looks beautiful except for one small area on the front right side that has a dull area. Otherwise we have always been completely satisfied with your work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I always bring my cars here great service and an excellent job on my car
My Experience - 5.0/5.0 -
Every time I go there , great service , friendly staff….
Likely to Recommend - 5.0/5.0 -
The people working there are very professional