Collision Specialists

4.8 (155reviews)
94%
1251 W. WHITAKER,  Salem,  IL  62881
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Shop AssistantSparkles

In operation 23 years.

Collision Specialists of Southern Illinois, LLC is a family owned and operated full-service auto and collision repair center. Honesty and integrity are at the heart of our values, and we will consistently prioritize doing what is right for our customers. We provide a comprehensive range of services, including 24/7 towing, full body repairs, mechanical diagnostics and repairs, vehicle maintenance, auto glass services, and detailing. Our dedicated team is committed to ensuring a seamless experience, from the moment you walk through our doors to the day you drive away with your vehicle restored to its former glory. We understand how important your vehicle is to your daily life, and we strive to minimize any inconvenience by providing timely and efficient service. Whether you're dealing with a minor fender bender or more extensive damage, you can trust us to handle every detail with expertise and care. Your satisfaction is our priority, and we look forward to exceeding your expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (155)

My Experience

I was under the impression that my vehicle would have been cleaned from the inside as well. The front of car was (beside cup holders and the bottom tray next to radio) but the inside of all doors, middle of the front seats, the back seats/floors and the very back were not. However, it might have been my own fault for thinking it as the previous owners use to do that.

My Experience

Work looks amazing. Communication through the whole process was clear and very helpful. Wonderful people to work with!

My Experience

Totally pleased with repair service on my car! Repaired in a timely fashion with friendly staff! Highly recommend Hometown!

My Experience

Good job!!!

Likely to Recommend

Repair Quality

Great job!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks as if nothing ever happened.

Customer Service

Very friendly

Returned Clean

My Experience

Everyone was very pleasant, and the man that went with me to make sure I was satisfied with the repairs on my car was very polite. And the man that did the repairs did a great job thank you very much 😊

Likely to Recommend

Repair Quality

Employees where very courteous.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very great job with repairs and excellent customer service, was able to borrow a rental car during the body work, and was very awesome all around experience.

Customer Service

Returned Clean

Likely to Recommend

Right now- 1. I hope once they are done I can say 10.

Customer Service

Very friendly. They are working hard to resolve my issues.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You all went above and beyond my expectations. Office ladies were super helpful and patient!

Likely to Recommend

Repair Quality

There was air bubbles in the pinstripe and left over buffing compound all over the truck that was not cleaned up and they stole a brand new Milwaukee m18 5.0ah battery out of the back seat of my truck

Customer Service

The estimate was done incorrectly and they wanted more money after they had already started working on truck. Whe repairing my truck they replaced pinstripes and the replacement had air bubbles in repair. The truck was not properly cleaned after repair and had buffing compound all over the truck. They stole a brand new Milwaukee M18 5.0ah battery out of my back seat.

Returned Clean

My Experience

I always have a good experience with this shop, great service and great people! I’m sure you will see me again!

Likely to Recommend

Repair Quality

Looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I brought my 2018 Ford F150 in to get the sunroof looked at. They broke the news of me having to replace it all. After talking with other business and them giving me crazy estimates and giving the vibe of not really wanting to deal with it, Hometown Collisions gave me an estimate I could afford and they had no problems with doing the work. They did an amazing job. Thank you so much to Bob, Tony and the crew for helping me out and getting my trucks sunroof working again. I appreciate you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great, and my car looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very efficient and courteous

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job satisfaction

Likely to Recommend

Repair Quality

Customer Service

Returned Clean