Columbia Auto Body Whitman

4.8 (258reviews)
96%
681 Temple Street,  Whitman,  MA  02382
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Shop AssistantSparkles

In operation 17 years.

Columbia Auto Body is a family owned and operated business serving the community since 2009. Here at Columbia Auto Body we ensure you that your vehicle will receive excellent care from our professionals. It's our duty to make sure that your vehicle comes out of our shop flawless. We have everything at our disposal so your vehicle can leave in better shape than it's arrival. With a fully equipped facility along with our collision, paint and mechanical professional experts, we are ready to handle any job.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (258)

My Experience

Excellent service and amazing work! The team was professional, quick, and my car looks brand new

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Very good job

Customer Service

Very friendly staff

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I will definitely recommend your services to a friend

Repair Quality

I was very happy with your service and will definitely recommend your services to a friend

Customer Service

I was very satisfied with the service. The car looks great. Thank you. I will definitely recommend your service to my friends

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Customer Service

Great communication and updates. Great work!

My Experience

My Experience

Working with the shop, specifically with Jen was great! She called and texted with updates! I got my car back in a timely manner and it was so clean it looked brand new!

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Repair Quality

Exceeded my expectations! Staff was polite and professional. Communicated status throughout the process. Car looked beautiful inside and out!

Customer Service

My Experience

Great customer service. Not only they repair your car but also they detail it outside and inside and your car looks brand new. Highly recommend 👌

My Experience

I will recommend everyone to Columbia Auto body. You not only did a perfect repair, but my car looks absolutely beautiful! I will definitely have you fix my hood after Christmas because I am so happy with you

My Experience

My Experience

Super easy check in, staff was wonderful

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Repair Quality

Staff was extremely friendly

Customer Service

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Repair Quality

GEICO has Columbia as one of its repair shops. Picked up my car and was visually impressed. The car had been detailed by Columbia which I thought was amazing. (My windshield was shattered in the accident). Here is the list of things that really grind my gears: They ran my car to clear the glass if any was lodged in my vents so I had 30 miles when I picked it up. (It had a half tank at drop off). I had a nail in my tire. I had to replace it. They never cleaned my air filter (it was filthy and had some glass in it) Unfortunately, I would never t recommend using them.

Customer Service

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Very likely to recommend them.

Repair Quality

They gave me several options before I moved forward with my decision.

Customer Service

They were on time, ready to answer any questions I had, and supporting me even if it did not work out.

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Repair Quality

I was left with incorrect time and all radio stations were cleared. It would have been nice if they had fixed the time at least.

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The work was perfect. The communication was great and my car was detailed inside and out!

Repair Quality

They were great, professional and timely. My car was detailed inside and out and looked incredible!

Customer Service

I had to wait 2 days to pick my car up because of my work schedule so I made a strange request for them to send me pictures because I was excited to see it and they did no questions asked. :)

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My Experience

I couldn’t be happier with the service I got! They fixed my car quickly, professionally, and even ahead of schedule. The work was top-notch and the whole process was smooth from start to finish. It’s rare to find a place that’s fast, reliable, and actually does what they say they will. Highly recommend!